British Airways (BA) is turning to service-oriented architecture (SOA) and Progress Software to connect over 600 different electronic systems and processes involved in getting BA passengers in the air.
BA has more than 250 key applications distributed over 300 locations around the globe, which explains why they chose Progress. From an integration perspective, Progress® Sonic ESB® excels in those scenarios that require the integration and management of hundreds or even thousands of systems. One Progress customer was able to deploy its integration backbone out to 25 locations a day (and can update them in a fraction of that time).
One can only guess how many of those 250 systems are touched when you travel BA. Everything from choosing your seat assignment to charging your credit card (once only please), to selecting a vegan meal is managed via systems. And let's hope those systems succeed in keeping track of your luggage.
The real-time data synchronization of SI allows BA to significantly improves information quality while reducing costs associated with data replication. And Progress® Actional® SOA Management provides BA with the visibility they need to make sure your reservation gets booked and you make it to your destination in a timely manner. Weather permitting, of course. ;)
Thanks to SOA, BA is able to extend the features of its e-commerce site right through to its airports, allowing greater self-service functionality and 'plug and play' capability to over 25,000 users.
"Moving this to a highly automated environment is a challenge, but SOA quickly proved itself to be the right approach to achieving our goal of a fully agile environment."
So the next time you take your family to London (or Disney - that's my family's destination of choice at the moment), think about how many transactions went right along the way, automatically.
I love when technology makes a tangible difference. Pretty cool stuff.
View all posts from Kimberly Craven on the Progress blog. Connect with us about all things application development and deployment, data integration and digital business.
Let our experts teach you how to use Sitefinity's best-in-class features to deliver compelling digital experiences.Learn More
Subscribe to get all the news, info and tutorials you need to build better business apps and sites
You can also ask us not to share your Personal Information to third parties here: Do Not Sell or Share My Info
We see that you have already chosen to receive marketing materials from us. If you wish to change this at any time you may do so by clicking here.
Thank you for your continued interest in Progress. Based on either your previous activity on our websites or our ongoing relationship, we will keep you updated on our products, solutions, services, company news and events. If you decide that you want to be removed from our mailing lists at any time, you can change your contact preferences by clicking here.