My Live Twitter Q&A with @ProgressSW

My Live Twitter Q&A with @ProgressSW

Posted on September 27, 2011 0 Comments

Recently, I took part in a live Twitter Q&A with our official Twitter feed, @ProgressSW. For those who missed our online chat, we transcribed the Q&A so you can read what I tweeted about optimization, agility, and industry trends.

 

Follow me on Twitter

Follow Progress Software on Twitter

Optimizing your organization

PRGS: What are the simplest and best practices we can put into place to improve our organizational agility?

Bates: Base all applications on an explicit model – so they can be understood, analyzed & rapidly changed

PRGS: What can we do to move from a reactive culture to a proactive, anticipatory organization?

Bates: Tap into the events in your business. Look for patterns that indicate impending opportunities and threats

PRGS: How is being able to predict and react quickly to shifts and crises in the biz environment improve org performance?

Bates: Org can reduce risk & continually optimize itself, e.g. deploy “nearest” truck – saving fuel

 

Competitive advantages and agility 

PRGS: What competitive advantages can our organization achieve through improving market intelligence and responsiveness?

Move before your competitors; increase profits 

PRGS: What risks are companies facing if they don’t focus on improving agility?

Bates: Your competitors will launch services first & adapt before you. You’re dead!

PRGS:  Can you give some examples of companies that have successfully translated improved agility into better overall performance?

Bates: Reliance Capital, BT and Dell – all on a panel with me at Revolution

PRGS: In what industries are advanced intelligence, agility and rapid response most critical?

Bates: Capital Markets, Banking, Telco, Supply Chain – to name but a few

PRGS: How can we leverage agility to create a better customer experience?

Bates: Detecting customer problems before they happen – makes 4 delighted customers

PRGS: Can you give some examples of organizations that have successfully turned crises into opportunities?

Bates: Plus markets will be speaking about real-time surveillance – avoiding rogue traders and market abuse

UBS has shown today what happens without proper real-time risk and surveillance. Our customers have responsive systems to protect them

 

Industry trends and pain points 

PRGS: What are the most important trends and shifts in the business environment currently, forecasts for the future?

Bates: Self-learning systems that can provide intelligent suggestions to business users

PRGS: What do you think are the most pervasive operational pain points in organizations today generally?

Bates: Decisions take SO long. Also companies operating with 20th Century models

PRGS: It’s hard to argue that improving organizational agility isn’t a good thing, so why isn’t everyone doing it?

Bates: It’s really hard! The data isn’t visible – lots of stuff on mainframes or legacy apps

Only Progress can light up that data and enable you to sense and respond to events & improve your processes

PRGS: What are the most common obstacles to improving operational intelligence, agility and responsiveness?

Bates:  Organizational – people are living in the 20th Century

Technical – no visibility to the events running thru the org

PRGS: Thank you, @drjohnbates, for participating in our Twitter chat. We will see you next week in Boston for #ProgressRev!

Bates: Thank you @ProgressSW for asking some challenging Qs in the twitter chat. I look forward to #ProgressRev next week!!

John Bates

View all posts from John Bates on the Progress blog. Connect with us about all things application development and deployment, data integration and digital business.

Comments

Comments are disabled in preview mode.
Topics

Sitefinity Training and Certification Now Available.

Let our experts teach you how to use Sitefinity's best-in-class features to deliver compelling digital experiences.

Learn More
Latest Stories
in Your Inbox

Subscribe to get all the news, info and tutorials you need to build better business apps and sites

Loading animation