Deliver superior customer experiences with an AI-driven platform for creating and deploying cognitive chatbots
Deliver Awesome UI with the most complete toolboxes for .NET, Web and Mobile development
Automate UI, load and performance testing for web, desktop and mobile
A complete cloud platform for an app or your entire digital business
Detect and predict anomalies by automating machine learning to achieve higher asset uptime and maximized yield
Automate decision processes with a no-code business rules engine
Optimize data integration with high-performance connectivity
Connect to any cloud or on-premises data source using a standard interface
Build engaging multi-channel web and digital experiences with intuitive web content management
Personalize and optimize the customer experience across digital touchpoints
Build, protect and deploy apps across any platform and mobile device
Rapidly develop, manage and deploy business apps, delivered as SaaS in the cloud
Gartner has predicted that worldwide SaaS revenue will reach $22.1 billion in 2015, which is not a surprise when you consider that SaaS-based apps have enabled companies to grow more quickly and adapt to business changes.
Euro-Pro, a pioneer in innovative cleaning solutions and small household appliances like the Shark vacuum and Ninja cooking system, is one company that has carved out a significant market share almost overnight by implementing a SaaS solution.
In 2009, Euro-Pro selected Progress partner FDM4 as its SaaS provider to help manage consumer orders and handle all order-related processing and consumer experience calls. FDM4’s SaaS solution gave Euro-Pro the rapid deployment and customization options it needed to handle speedy growth and a constantly changing business environment – the reason why Euro-Pro chose this system over an off-the-shelf system.
And the numbers don’t lie – in early 2009, Euro-Pro’s infomercial web sales equated to 12% of orders using its old platform. Today, Euro-Pro is currently processing more than 50% of its infomercial web orders using the FDM4-built website. Additionally, orders through the company’s outsourced telemarketing call centers and website used to take anywhere from 24 to 48 hours before showing up in the system; today, they take 5 minutes or less.
How has SaaS helped your company expand? Tell us in the comments below.
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