Gartner has predicted that worldwide SaaS revenue will reach $22.1 billion in 2015, which is not a surprise when you consider that SaaS-based apps have enabled companies to grow more quickly and adapt to business changes.
Euro-Pro, a pioneer in innovative cleaning solutions and small household appliances like the Shark vacuum and Ninja cooking system, is one company that has carved out a significant market share almost overnight by implementing a SaaS solution.
In 2009, Euro-Pro selected Progress partner FDM4 as its SaaS provider to help manage consumer orders and handle all order-related processing and consumer experience calls. FDM4’s SaaS solution gave Euro-Pro the rapid deployment and customization options it needed to handle speedy growth and a constantly changing business environment – the reason why Euro-Pro chose this system over an off-the-shelf system.
And the numbers don’t lie – in early 2009, Euro-Pro’s infomercial web sales equated to 12% of orders using its old platform. Today, Euro-Pro is currently processing more than 50% of its infomercial web orders using the FDM4-built website. Additionally, orders through the company’s outsourced telemarketing call centers and website used to take anywhere from 24 to 48 hours before showing up in the system; today, they take 5 minutes or less.
How has SaaS helped your company expand? Tell us in the comments below.
Subscribe to get all the news, info and tutorials you need to build better business apps and sites
Copyright © 2019 Progress Software Corporation and/or its subsidiaries or affiliates.
All Rights Reserved.
Progress, Telerik, Ipswitch, and certain product names used herein are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the U.S. and/or other countries. See Trademarks for appropriate markings.