Digital Experience

Here in the United States algorithmic and high frequency trading have been under fire lately, blamed for everything from the May 6th flash crash to ruining small investors' profit margins. In the rest of the world, however, algorithmic trading is being recognized as both an opportunity and a way...

And I learned first hand what responsive process management is all about - to a consumer like me.

I’m on vacation... Citi just called to check on a phone inquiry they just received. Someone was calling for information about my account. I mentioned that I didn’t make the call...

I just posted a blog on the potential of algorithmic trading terrorism -- can a "denial of service" style attack cripple world markets? See the full posting...

At the CFTC's first Technology Advisory Council meeting on July 14, there was concern expressed around the concept of quote-stuffing. There was some evidence presented that the May 6th flash crash may have been caused by or exacerbated by this activity. While with regard to the flashcrash, other...