I’ve been working in high-tech marketing roles for over 20 years now and every time some new marketing collateral comes across my desk and “I get it”, I get excited. As a matter of fact, my first job in a high tech company was as a marketing assistant to an R&D group at BBN Systems and...
The Buck Stops At The Brokerage
In Key West there is a famous cat show on the waterfront at sunset where the trainer (yes, cats can be trained) gives his performers their signals and they rush to slowly do his bidding. He says to them, often: "Hurry up, take your time." Such is the nature of...
The age of electronic execution has brought with it a niggling problem - fat fingered trading. A fast-paced, stressful trading environment creates an ideal incubator for hatching mistakes. They are often simple mistakes and involve pressing the wrong key on the keyboard, possibly at the wrong time...
A general theme for this blog is how organisations are having to become more responsive, whether to customers, competition, regulation or to squeeze further operational efficiencies out of processes. I want to talk about some of the likely areas of innovation in retail and wholesale banking...