Most of the time, when we think of Software as a Service (SaaS), we focus on the first “S”, or the one that addresses the Software side of things. But I think that the second “S” or the one that is about Service is the one that needs to be thought of a little more, as I believe it...
Let's talk about Disaster Recovery (DR) for a moment. I was talking with a customer about how he's managing his business in these tight times. He said that down-time cost the business about $100,000 US per...
The economic downturn is tough on all of us, and the natural inclination is to slash budgets, and in particular IT budgets in order to adjust to the turmoil. However, much like economic experts and financial planners say that you need to view your individual investment portfolio as a long term...
When I speak with customers, I often hear "if we could only get our application to do"... (well, just fill in the blank for yourself and you get the idea).
The more we talk about their problem, we seem to find out that they really are just unsure of how to get started - of how to...
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