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How a Data Hub Powers a Better Customer Experience

Jul 3, 2019

The explosion of digital channels has dramatically changed how insurers reach, engage and influence their customers. Customer experience is now the area where insurers must differentiate themselves from competitors, create loyalty and ultimately increase profits. To address these challenges, insurers require a more accurate and transparent view of customer data over the full engagement lifecycle across sales, marketing, underwriting, risk management, and operations teams.

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