Tag: banking
Improving the Banking Customer Experience - An Internal Perspective
Banking organizations are fraught with silos. Operating this way must feel like looking at the world through a straw, I imagine. With a limited view, your ability to affect change is thwarted by the distortion of the full magnitude of any given situation. With this narrow...
What I Learned from Bank CMOs
Earlier this month I attended...
Banks Need Transaction-Level Insight Into Mainframe Systems to Meet New Transparency Demands
Recently I participated in the first installment of a webinar series hosted by Bank Systems and Technology. I was joined by Greg...
Banking Industry Session Sneak Peek - Richard Bentley on Responsive Customer Engagement
Maintaining customer loyalty and identifying new revenue opportunities is are recurring themes within today’s banking industry. As mobility and social computing proliferate, the ‘instant-on’ customer need more and more touch points. Although a challenge from the perspective of data...
Fighting payment fraud with Complex Event Processing
Today Progress Software announced that SEB bank in Estonia has deployed the Apama...
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