Last week we introduced one of the key benefits of responsive process management (RPM) - real time visibility. We've heard what it means to be operationally responsiveness, why it's so hard to achieve and how we deliver it through the Progress RPM® suite. Today we'll look at another key benefit of RPM – the ability to immediately sense and respond to business events so that you can quickly reveal opportunities, threats or inefficiencies, and take action.
Dr. John Bates, Chief Technology Officer at Progress Software
In Part 5 of our 7 part video series, Immediate Sense and Respond, John talks about the how one of today’s smart technologies, complex event processing (CEP), allows businesses to process event feeds and have the ability to sense and respond to the opportunities, or threats, that occur in real time. A good example of how CEP benefits companies is in fraud prevention.
The best part? You drive. A business control panel will give you the ability to gain real-time visibility into business events, immediately sense and respond to changing conditions, and achieve continuous process improvement. Learn how Agent O applies RPM to tackle credit card fraud in real time.
Interested in hearing what industry analysts are saying about operational responsiveness? Watch the 3-minute teaser, Gain Efficiency. Avoid Risk. Seize Opportunity, by Gartner analyst Roy Schulte, and then download the entire video. You may also be interested in the paper Building Responsive Enterprises: One Decision at a Time written by industry analyst James Taylor.
Enjoy past videos of this seven part series:
What Is Operational Responsiveness?
Why Is Operational Responsiveness So Hard To Achieve?
Delivering Operational Responsiveness
Four Types of Business Process Visibility
View all posts from Pam Gazley on the Progress blog. Connect with us about all things application development and deployment, data integration and digital business.
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