Earlier this week, I spoke at IQPC’s Business Process Excellence for Financial Services conference in New York. As a chairperson for the event, I took great pride in bringing together a community of experts and thought leaders to discuss the burgeoning technology issues facing financial institutions....
Businesses are process-centric: people interact with people, people interact with systems, and systems interact with systems. Regardless of the types of processes a business runs — order-to-cash process, procurement process, insurance claims process, etc. — the more efficient and effective the...
The SCOR model provides a framework for all the steps that comprise a supply chain – plan, buy, make, move, store, sell and return. I praise all of the work poured into the elements it takes to get product from design to the consumer hands....
The recent breach in credit card security with VISA and MasterCard accounts is just one of many stories we hear on a regular basis that put us on edge when it comes to our personal data getting compromised. Some IT folks in charge of application and database security might say "what we have is good...