Giles Nelson

All businesses suffer from churn – the moving of customers from one service provider to another. As new and innovative services become better understood and more widespread, more suppliers enter the market and so the opportunities for customers to change suppliers increases. Churn is expensive....

Today Progress Software announced that SEB bank in Estonia has deployed the Apama...

Gordon Penfold, Chief Technology Officer, at British Airways, started off by telling us that not only is the Boeing 747 40 years old this year, but so is the IT that supports the 747. Having been early to the world of real-time processes, the technology is now facing end of life at the end of 2010,...

Tomorrow sees Progress Software taking over Stamford Bridge, home ground to the world-famous Chelsea Football Club. We’re not just there to check out the players’ dressing rooms – we are being joined by James Caan, of Dragons' Den fame, as well as the great and the good of the UK business...