Deleting Personally Identifiable Information
If a user requests that you erase all of the information that can personally identify her or him from your website. The user may request this via email or other means. You can apply this procedure both to frontend and backend users.
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Deleting Personally Identifiable Information
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Podcast: Lessons Learned From an OpenEdge Application Server Migration
In this podcast, you’ll hear Rob Straight, Director of Product Management at Progress, speak with Jeffrey Brown, Sr. Principal Architect from Infor. Infor was an early adopter who made the move to Progress Application Server (PAS) for OpenEdge. Hear this discussion of the journey and hear about the results Infor has been able to achieve with PAS.
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Podcast: Lessons Learned From an OpenEdge Application Server Migration
In this podcast, you’ll hear Rob Straight, Director of Product Management at Progress, speak with Jeffrey Brown, Sr. Principal Architect from Infor. Infor was an early adopter who made the move to Progress Application Server (PAS) for OpenEdge. Hear this discussion of the journey and hear about the results Infor has been able to achieve with PAS.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/infornext-progress-next-audio-fix_061818.mp3?sfvrsn=fd559f6b_0&download=true
7 Security Response Headers Your WCMS Should Use
The threat of web attacks that can harm your site and data has never been greater. Here are seven security response headers your WCMS should use.
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7 Security Response Headers Your WCMS Should Use
The threat of web attacks that can harm your site and data has never been greater. Here are seven security response headers your WCMS should use.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/progress/documents/papers/sitefinity_header-infographic.pdf?sfvrsn=dd4159bd_0
OpenEdge Reference Architecture for a Modernized Application
Infographic Architecture Diagram for a Modernized Application
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OpenEdge Reference Architecture for a Modernized Application
Are you considering evolving your application by deploying to the cloud, extending APIs, or creating a new mobile or web front end? Take a look at this recommended architecture for a modern, cloud-first deployment to get an idea of the possibilities.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/refarchitecture_modernized_app.pdf?sfvrsn=ad72920c_0
Data APIs: Gateway to DataDriven Operation and Digital Transformation
In today’s digital business landscape, data is fragmented and scattered across various systems. Pulling all this data together is a significant challenge, and with businesses constantly implementing new data sources, cloud environments and other systems, integration complexities are multiplying quickly.
Enterprises have traditionally resorted to APIs to solve the point-to-point integration problems, but data scientists and data engineers have lost access to the raw tabular data and thus to analytics/BI. Data connectivity drivers (such as ODBC and JDBC connectors) effectively act as data APIs, enabling businesses to solve this unique challenge of exposing data for BI tools such as Tableau, Power BI, Qlik, Cognos, etc.
To learn more, check out this research paper from GigaOm.
Data APIs: Gateway to DataDriven Operation and Digital Transformation
https://www.progress.com/campaigns/datadirect/whitepapers/data-apis-gateway-to-datadriven-operation-and-digital-transformation
Progress Application Server (PAS) for OpenEdge Infographic
This infographic shows the efficiently architected PAS for OpenEdge and the business value it can bring to your organization.
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Progress Application Server (PAS) for OpenEdge Infographic
This infographic shows the efficiently architected PAS for OpenEdge and the business value it can bring to your organization.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/pasoe_infographic_final.pdf?sfvrsn=42ec6c2d_0
TCMAN Quick Reference Guide
This reference guide will help you utilize TCMAN, a command-line utility for managing and administering your Progress Application Server for OpenEdge.
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TCMAN Quick Reference Guide
This reference guide will help you utilize TCMAN, a command-line utility for managing and administering your Progress Application Server for OpenEdge.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/pasoe_tcman_reference.pdf?sfvrsn=9dc91b2d_0
Mark Information Infographic Case Study
Mark Information modernized its value-driven workforce management tools using Progress® OpenEdge® 11.7, Progress Application Server (PAS) for OpenEdge and Kendo UI®, to drive a 30% increase in performance.
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Mark Information Infographic Case Study
See how Mark Information modernized its value-driven workforce management tools using Progress® OpenEdge® 11.7, Progress Application Server (PAS) for OpenEdge and Kendo UI®, to drive a 30% increase in performance.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/markinfo_infographic_cs_2018.pdf?sfvrsn=3935af95_0
Infor Infographic Case Study
With Progress® OpenEdge® and Progress Application Server (PAS) for OpenEdge, Infor is able to rapidly develop and evolve a modern application that scales and extends across any channel on a secure and trusted code base for wholesale and manufacturing customers.
Infor Infographic Case Study
With Progress® OpenEdge® and Progress Application Server (PAS) for OpenEdge, Infor is able to rapidly develop and evolve a modern application that scales and extends across any channel on a secure and trusted code base for wholesale and manufacturing customers.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/infor_infographic_cs_2018.pdf?sfvrsn=45b46b68_0
Chatbots: Hunting for Easter Eggs or Improving CX?
Chatbots have emerged as a great option for providing a 24/7 self-service solution to address a host of customer support requirements. As chatbot adoption has increased, various types have entered the market to address different requirements. This paper examines five key differences between transactional bots and knowledge bots and their fit for addressing customer self-service needs.
.jpg?sfvrsn=990070cb_0 "chatbots (2)")
Chatbots: Hunting for Easter Eggs or Improving CX?
Chatbots have emerged as a great option for providing a 24/7 self-service solution to address a host of customer support requirements. They enable customers to get their questions answered in real-time and they free up support staff from having to field high volumes of repetitive inquiries. And with advances in artificial intelligence and machine learning, chatbots are becoming extremely effective at providing a cognitive and conversational experience that your customers will love.
As chatbot adoption has increased, various types have entered the market to address different requirements. For example, chatbots built for specific B2C or B2B support use cases, called transactional bots, are very different from those built for more wide-ranging applications, referred to as knowledge bots. This paper examines five key differences between these two chatbot types and their fit for addressing customer self-service needs.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/transactional_chatbot_whitepaper.pdf?sfvrsn=5c4c67cf_0
How to REST-Enable Your Mainframe
Mainframes continue to play a key role in data storage for business-critical applications that can’t have downtime. However, today’s challenge is to safely access mainframe data for use across the enterprise, in custom applications, webpages and off-the-shelf app integration. That requires modernizing data access to IBM DB2 for z/OS.
Read this whitepaper to learn:
- Why REST, and by extension, OData, are the solution
- Options to REST-enable DB2 on z/OS
- The critical role DataDirect Hybrid Data Pipeline plays in REST-enabling IBM z/OS
How to REST-Enable Your Mainframe
https://www.progress.com/campaigns/datadirect/whitepapers/how-to-rest-enable-your-mainframe
Quick Start: Moving Your Classic AppServer Applications to the Progress Application Server for OpenEdge
It’s moving day! As a system administrator with classic AppServer applications, it’s time for you to move those applications to a production staging instance of the Progress Application Server for OpenEdge (PAS for OpenEdge) for testing. This guide will get your applications running on the new server and your clients connected. After completing the steps in this guide, review the Next steps section, where you will find additional links for modernizing, securing and tuning your new server for production.
Quick Start: Moving Your Classic AppServer Applications to the Progress Application Server for OpenEdge
As a system administrator with classic AppServer applications, it’s time for you to move those applications to a production staging instance of the Progress Application Server for OpenEdge (PAS for OpenEdge) for testing. This guide will get your applications running on the new server and your clients connected. After completing the steps in this guide, review the Next steps section, where you will find additional links for modernizing, securing and tuning your new server for production.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/qsmovingtopasforopenedge-2018.pdf?sfvrsn=994e31c7_0
The Business Value of Kinvey
Kinvey has helped many organizations dramatically improve the quality of their mobile presence. This whitepaper demonstrates how clients have used Progress Mobility to launch their Minimum Viable Product (MVP) app in record time and with high levels of user adoption and exceptional app ratings. Achieve your mobile goals faster by focusing on innovation rather than infrastructure with Progress.
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The Business Value of Kinvey
A strong mobile presence is a core element to remaining relevant and competitive, and most organizations have established a mobile presence in one way or another. However, for many enterprises, the initial foray into mobile has fallen short of both business and customer expectations, and has failed to deliver the planned business value or help achieve digital business goals.
The Kinvey application development platform has helped many organizations dramatically improve the quality of their mobile presence. This whitepaper demonstrates how clients have used Kinvey to launch their Minimum Viable Product (MVP) app in record time and with high levels of user adoption and exceptional app ratings. Achieve your mobile goals faster by focusing on innovation rather than infrastructure with Progress.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/kinvey_businessvalue_wp_update-ready.pdf?sfvrsn=427ae272_0
OData: The Fastest Way to RESTify Your Databases
REST APIs have become increasingly popular for accessing enterprise data from web and mobile applications. But are REST APIs good enough? You still need a different client codebase for every REST API in use, which can quickly become a technical burden.
Read this whitepaper to learn:
- Why you need to RESTify databases
- Why companies are using OData
- How your enterprise can RESTify your databases via OData
- What role DataDirect Hybrid Data Pipeline plays in this process
OData: The Fastest Way to RESTify Your Databases
https://www.progress.com/campaigns/datadirect/whitepapers/odata-the-fastest-way-to-restify-your-databases
Data Sheet: Managed QAD Application Services
Managed QAD Application Services (MQAD) provides your QAD users an on-call helpdesk staffed with QAD certified consultants and Progress experts for:
• QAD helpdesk application assistance
• Troubleshooting and issue resolution
• Education and training
• Assistance with best practices
• Liaison to QAD and Progress for requesting patching, logging tickets, etc.
• Creating and customizing browses and reports
• QAD administration for user security, printers, menu maintenance
Progress is the technology partner that QAD is built on and a certified QAD Alliance partner that has been recognized by QAD as the Professional Service Partner of the Year for 2017. Progress is the largest Managed Service Provider in the QAD community.
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Data Sheet: Managed QAD Application Services
Managed QAD Application Services (MQAD) provides your QAD users an on-call helpdesk staffed with QAD certified consultants and Progress experts for:
• QAD helpdesk application assistance
• Troubleshooting and issue resolution
• Education and training
• Assistance with best practices
• Liaison to QAD and Progress for requesting patching, logging tickets, etc.
• Creating and customizing browses and reports
• QAD administration for user security, printers, menu maintenance
Progress is the technology partner that QAD is built on and a certified QAD Alliance partner that has been recognized by QAD as the Professional Service Partner of the Year for 2017. Progress is the largest Managed Service Provider in the QAD community.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/qad-datasheet-web.pdf?sfvrsn=e7397e1a_0
5 Factors to Make or Break Chatbot CX
In today's digital climate, customer satisfaction is crucial to success because bad experiences can spread like wildfire. Chatbots offer great promise for improving CX but many implementations have failed to live up to expectations. In this paper you'll learn about five key considerations for delivering superior customer support with a chatbot.
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5 Factors to Make or Break Chatbot CX
Customer satisfaction is critical to any organization's success because poor customer experiences can spread like wildfire, globally proliferated in real-time via social media and other digital channels. The need for businesses to deliver the best possible customer experience (CX) has never been more critical.
Chatbots offer great promise for improving CX and addressing the demands of 24/7 customer self-service support. Unfortunately, traditional chatbots have failed to address those needs in a customer-friendly way due to limited intelligence and requiring users to follow unnatural, predefined paths rather than creating an environment that resembles a human conversation.
In this paper we'll look at five key factors for overcoming those challenges so you can deliver your customers a superior self-service experience with a chatbot.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/kinvey/5_factors_to_make_or_break_chatbot_cx-whitepaper.pdf?sfvrsn=b6e0471c_2
Four Tips for Harnessing the Full Potential of Sitefinity
With new digital touchpoints arriving each day, running and maintaining a content management system (CMS) has become vital to the success of the modern business. To help you on this journey, Progress® Sitefinity® offers a wide array of controls and services out of the box.
Download now
Four Tips for Harnessing the Full Potential of Sitefinity
With new digital touchpoints arriving each day, running and maintaining a content management system (CMS) has become vital to the success of the modern business. To help you on this journey, Progress® Sitefinity® offers a wide array of controls and services out of the box.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/progress/documents/papers/4-tips-to-harnessing-sf-powerb81ab5874cb56f7796acff0300ae3c70.pdf?sfvrsn=70420a0a_0
OpenEdge Service Pack 11.7.3 - New Information
This guide is primarily intended for OpenEdge application developers and system administrators who have installed 11.7.3 as the most recent Service Pack for Release 11.7.
OpenEdge Service Pack 11.7.3 - New Information
This guide is primarily intended for OpenEdge application developers and system administrators who have installed 11.7.3 as the most recent Service Pack for Release 11.7.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/11-7-3-new-information-2018-new.pdf?sfvrsn=f90af27a_0
Infographic: The Total Economic Impact of Progress OpenEdge 11.7
This infographic summarizes Forrester's findings in terms of benefits & ROI that two OpenEdge application partners experienced when upgrading to OpenEdge 11.7. Forrester found that the model organization experienced an ROI of 375% with an 8-month payback.
Infographic: The Total Economic Impact of Progress OpenEdge 11.7
This infographic summarizes Forrester's findings in terms of benefits & ROI that two OpenEdge application partners experienced when upgrading to OpenEdge 11.7. Forrester found that the model organization experienced an ROI of 375% with an 8-month payback.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/openedge_tei_infographic_final4d338c2567e54fb9b9758fcde6af8c4e.pdf?sfvrsn=ff7c9f8b_0
Forrester Report - Total Economic Impact of Progress OpenEdge 11.7
To better understand the benefits, costs, and risks associated with an investment in OpenEdge 11.7, Forrester interviewed two OpenEdge application partners and found that the model organization experienced benefits of $855,000 over three years versus costs of $180,000 adding up to a net present value (NPV) of $675,000 and an ROI of 375%.
Forrester Report - Total Economic Impact of Progress OpenEdge 11.7
To better understand the benefits, costs, and risks associated with an investment in OpenEdge 11.7, Forrester interviewed two OpenEdge application partners and found that the model organization experienced benefits of $855,000 over three years versus costs of $180,000 adding up to a net present value (NPV) of $675,000 and an ROI of 375%.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/forrester-total-economic-impact-report---2018.pdf?sfvrsn=80a56b70_0