Whitepapers

Mark Information Infographic Case Study

Mark Information Infographic Case Study

Mark Information modernized its value-driven workforce management tools using Progress® OpenEdge® 11.7, Progress Application Server (PAS) for OpenEdge and Kendo UI®, to drive a 30% increase in performance.
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Infor Infographic Case Study

Infor Infographic Case Study

With Progress® OpenEdge® and Progress Application Server (PAS) for OpenEdge, Infor is able to rapidly develop and evolve a modern application that scales and extends across any channel on a secure and trusted code base for wholesale and manufacturing customers.

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PAS for OpenEdge Data Sheet

Progress Application Server (PAS) for OpenEdge is an enterprise-class application server that connects your application business logic to a variety of client technologies such as ABL, .NET, GUI, Web, Mobile and character, in a highly efficient and scalable way.

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Hunting for Easter Eggs or Improving CX?

Chatbots: Hunting for Easter Eggs or Improving CX?

Chatbots have emerged as a great option for providing a 24/7 self-service solution to address a host of customer support requirements. As chatbot adoption has increased, various types have entered the market to address different requirements. This paper examines five key differences between transactional bots and knowledge bots and their fit for addressing customer self-service needs.

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How to REST-enable Your Mainframe

How to REST-Enable Your Mainframe

Mainframes continue to play a key role in data storage for business-critical applications that can’t have downtime. However, today’s challenge is to safely access mainframe data for use across the enterprise, in custom applications, webpages and off-the-shelf app integration. That requires modernizing data access to IBM DB2 for z/OS.

Read this whitepaper to learn:

  • Why REST, and by extension, OData, are the solution
  • Options to REST-enable DB2 on z/OS
  • The critical role DataDirect Hybrid Data Pipeline plays in REST-enabling IBM z/OS
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Quick Start: Moving Your Classic AppServer Applications to the Progress Application Server for OpenEdge

It’s moving day! As a system administrator with classic AppServer applications, it’s time for you to move those applications to a production staging instance of the Progress Application Server for OpenEdge (PAS for OpenEdge) for testing. This guide will get your applications running on the new server and your clients connected. After completing the steps in this guide, review the Next steps section, where you will find additional links for modernizing, securing and tuning your new server for production.

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The Business Value of Kinvey

Kinvey has helped many organizations dramatically improve the quality of their mobile presence. This whitepaper demonstrates how clients have used Progress Mobility to launch their Minimum Viable Product (MVP) app in record time and with high levels of user adoption and exceptional app ratings. Achieve your mobile goals faster by focusing on innovation rather than infrastructure with Progress.
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OData: The Fastest Way to RESTify Your Databases

OData: The Fastest Way to RESTify Your Databases

REST APIs have become increasingly popular for accessing enterprise data from web and mobile applications. But are REST APIs good enough? You still need a different client codebase for every REST API in use, which can quickly become a technical burden.

Read this whitepaper to learn:

  • Why you need to RESTify databases
  • Why companies are using OData
  • How your enterprise can RESTify your databases via OData
  • What role DataDirect Hybrid Data Pipeline plays in this process
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Data Sheet: Managed QAD Application Services

Managed QAD Application Services (MQAD) provides your QAD users an on-call helpdesk staffed with QAD certified consultants and Progress experts for:
• QAD helpdesk application assistance
• Troubleshooting and issue resolution
• Education and training
• Assistance with best practices
• Liaison to QAD and Progress for requesting patching, logging tickets, etc.
• Creating and customizing browses and reports
• QAD administration for user security, printers, menu maintenance

Progress is the technology partner that QAD is built on and a certified QAD Alliance partner that has been recognized by QAD as the Professional Service Partner of the Year for 2017. Progress is the largest Managed Service Provider in the QAD community.
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5 Factors to Make or Break Chatbot CX

5 Factors to Make or Break Chatbot CX

In today's digital climate, customer satisfaction is crucial to success because bad experiences can spread like wildfire. Chatbots offer great promise for improving CX but many implementations have failed to live up to expectations. In this paper you'll learn about five key considerations for delivering superior customer support with a chatbot.
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OpenEdge Service Pack 11.7.3 - New Information

This guide is primarily intended for OpenEdge application developers and system administrators who have installed 11.7.3 as the most recent Service Pack for Release 11.7.

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Infographic: The Total Economic Impact of Progress OpenEdge 11.7

This infographic summarizes Forrester's findings in terms of benefits & ROI that two OpenEdge application partners experienced when upgrading to OpenEdge 11.7. Forrester found that the model organization experienced  an ROI of 375% with an 8-month payback. 

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Kickstart Your Automotive Assets with Cognitive Predictive Maintenance

You lead a large automotive manufacturing unit. With the goal of keeping P&L figures on a positive trajectory, you are responsible for meeting manufacturing targets while keeping automotive asset maintenance costs under control. You are also tasked with keeping your factories operating smoothly with no unplanned outages or downtime.
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Forrester Report - Total Economic Impact of Progress OpenEdge 11.7

To better understand the benefits, costs, and risks associated with an investment in OpenEdge 11.7, Forrester interviewed two OpenEdge application partners and found that the model organization experienced benefits of $855,000 over three years versus costs of $180,000 adding up to a net present value (NPV) of $675,000 and an ROI of 375%.

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Technical and Security Overview of Progress NativeChat

This whitepaper takes an in-depth look at NativeChat, providing a complete capabilities overview and technical details of NativeChat’s product architecture, product security and cloud infrastructure security.

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Time to Relook at Asset Reliability: Move from Reactive to Predictive

For global industrial enterprises, critical asset failure continues to be the leading operational risk. Cognitive predictive maintenance helps in accurately diagnosing your asset health, before impending issues can negatively impact asset performance. Download this whitepaper to learn more about the value of cognitive predictive maintenance.
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Why Progress Kinvey?

Why use a serverless backend like Kinvey? We recently surveyed our customers to find out. From masking system complexity from developers and users to being able to react quickly to feedback, Kinvey can improve your app development process significantly. Download this infographic today and see how other businesses are benefitting from using Kinvey.
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What's New in Corticon 5.7

What's New: Progress Corticon 5.7

Progress is proud to announce the newly available, Progress Corticon 5.7. Organizations are driving harder than ever to increase effectiveness and agility in business operations, with automated decisions playing a pivotal role in this process. The ease with which you can capture, change and optimize these business rules either promotes or inhibits the agility of your organization.

With the latest enhancements, you can now tame complex rules through efficient batch processing of vast amounts of data, gain affordable access to multiple data sources, detail provide detailed comments for key stakeholders and more.   
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Achieving High Availability with Progress OpenEdge

Today accessibility to information has expanded beyond the four walls, “upwards” into the cloud to allow integration between supplier, vendor, partner and customer channels with a high degree of interconnection. To address this demand, businesses of every size must seek technology resiliency through a thoughtful Business Continuity Plan (BCP) that includes disaster recovery and high availability.  This paper provides a deep dive into how to maximize high availability within your OpenEdge environment with special attention to the latest enhancements offered in OpenEdge 11.7.   
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OpenEdge Replication vs. AI-Based Replication - HA Overview

Unexpected application downtime is still a relatively common occurrence in today’s business world, despite growing expectations among users.

Data replication plays a pivotal role in helping modern enterprises achieve high availability by enabling them to recover from disasters and disruption.

This overview explores the differences of OpenEdge Replication and After-Imaging as you discover and decide which is best for your specific business and IT requirements.  

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