Agentic RAG connection

AI-powered

Progress® Agentic RAG is a Retrieval-Augmented Generation (RAG) platform offered as SaaS, designed to index and query unstructured data (documents, audio, video, web content, etc.) and return grounded, generative answers via Large Language Models (LLMs). It emphasizes trust, quality metrics, and integration flexibility rather than being just a chat interface.

At a high level, Progress Agentic RAG provides:

• Indexing of unstructured and structured data in multiple formats and languages.
• RAG pipeline orchestration: retrieving relevant context and augmenting LLM input to reduce hallucination and increase relevance.
• AI agents to automate data ingestion, retrieval, enrichment and reasoning steps.
• APIs and SDKs for Python and JS/TS for programmatic use.

The Agentic RAG connector for Sitefinity CMS enables you to index selected content types and make them available to AI systems through Progress Agentic RAG knowledge boxes.

For more information about knowledge boxes, see Progress Agentic RAG Documentation.

NOTE: Sitefinity CMS also provides a built-in System connection. Its purpose is to enable capabilities such as Dynamically Generated Experience and Sitefinity AI Assistant without requiring a separate Progress Agentic RAG license. Unlike user-created Agentic RAG connections, the system connection cannot be edited. You can only provide its credentials.

Set up a connection

PREREQUISITES: A Progress Agentic RAG account is required.

To create an Agentic RAG connection, perform the following: 

1. Navigate to Administration » Agentic RAG connection.
2. Click Create a connection.
3. In Connection name, enter a descriptive name that helps you identify the connection later.
4. In Index content types..., select which content types can be used by the Agentic RAG system for AI answers.
5. In Index content from..., select which sites can provide content to the Agentic RAG system.
6. Under Knowledge box, provide the following credentials:
   • NucliaDB API endpoint
     Open your Agentic RAG knowledge box and copy the NucliaDB API endpoint from the screen.

     NOTE: Provide only the base domain part of the URL, before the /api/ component.

   • Knowledge box UID
     Open your Agentic RAG knowledge box and copy the Knowledge box UID from the home screen.
   • API key
     Open your Agentic RAG knowledge box and navigate to Advanced » API Keys. Create a new API key with Writer permissions and paste it here.
7. Click Create.

Content indexing

Once the connection is established, Sitefinity automatically indexes the selected content types from the specified sites and sends them to the Progress Agentic RAG knowledge box as resources. In Progress Agentic RAG, each indexed Sitefinity item is stored as a resource, and the text extracted from its fields is split into searchable text blocks for retrieval and grounded answers.

The Agentic RAG connector can index the following Sitefinity content types:

• Videos
• Static HTML in pages
• News items
• Lists
• List items
• Images
• Events
• Documents
• Content blocks
• Blogs
• Blog posts
• Dynamic content types

For each indexed item, the connector sends the following field types to Progress Agentic RAG:

• Short text fields
• Long text fields
• Number fields
• Tags and categories
• Custom classifications

NOTE: Tags, categories, and custom classifications are supported as of version Sitefinity CMS 15.4.8627.

To customize what indexing data is sent for each content item, see Customize Agentic RAG indexing.

The indexed content becomes available for:

• AI-powered search queries
• Context-aware responses
• LLM-based content retrieval

Permissions

By default, only administrators can see the Agentic RAG connection page. To change this, perform the following:

1. Navigate to Administration » Permissions » Feeds and notifications.
2. From the drop-down of providers, select ARAGProvider.
3. Change permissions as needed.

NOTE: If you are on version Sitefinity CMS 15.4.8627, only items with view permissions set to Everyone will be sent to the knowledge box. For newer versions, see Permissions in the Agentic RAG connector.

When making third-party calls to the knowledge box, make sure the security field in the request body is populated with an access group. This ensures that the security lookup phase is performed, and content permissions are observed.

Use Agentic RAG with AI Assistant widget

To learn about using Agentic RAG with the AI assistant widget, see AI Assistant widget.

Use Agentic RAG with AI Search

You can use the Agentic RAG connection with AI Search widgets.
The AI Search widgets provide a conversational, context-aware search experience powered by Progress Agentic RAG. For more information, see AI Search.

Limitations

Third-party resources missing Original file path field

Progress Agentic RAG uses the Original file path field to filter resources based on their source location. Resources indexed from Sitefinity CMS have this field populated automatically. However, resources added to the Knowledge box from third-party sources may not have this field populated.

If the field is not populated, Sitefinity CMS cannot include the resource in AI Search results or AI Assistant conversations.

To resolve this issue:

• Populate the Original file path field manually. Note that if the value is not a valid URL, AI Search results that cite the resource as a source will produce a 404 error.
• Re-upload the resource through Sitefinity CMS to have the field populated automatically.

If a resource from the Knowledge box does not have an origin path, it will not be displayed as a result. The origin path is populated by Sitefinity CMS when an item is displayed on a page (for example, a News item published and posted on a page).

When a system other than Sitefinity CMS populates a resource in the Knowledge box, it must provide an origin path that is a valid URL path. The origin path is required in order to display the URL.