Since transitioning to Progress Health Cloud, Canopy Health has been able to improve development times significantly when compared to the industry average—the firm can develop hefty feature functions in as few as six weeks. Additionally, the developers can make any urgent tweaks and adjustments to data as needed, which helps them be more agile.
“If you look at the tools and documentation, you can see how Progress Health Cloud has been developed and designed specifically for developers to accelerate development and maintenance,” said Hudson.
Between initial development costs and application maintenance, Canopy Health estimates a cost savings of 70% using the platform. At the same time, Canopy has also sped up development from approximately 18-20 weeks using a traditional Waterfall approach to six weeks with Progress.
Canopy Health found value in the service received from the Progress team as well. For example, when Canopy Health encountered some challenges with its identity access management solution, Progress created a proof-of-concept free of charge to help Canopy Health get through the issue.
“My experience with Progress Health Cloud has only been positive. When we’ve had issues and bugs, the account management team has taken our escalations to heart and turned them around on a dime,” said Cathy Farmer, Program Manager for Digital Strategy and Implementation, Canopy Health.
Most importantly, users have been very positive on the new applications and tools developed on the Progress Health Cloud platform. They really enjoy the user experience as well as how easy the tools are to use—especially the provider directory tool. This is critical, since consumer expectations are constantly on the rise when it comes to mobile experiences.
For Canopy Health, this is only the beginning. Canopy Health is dedicated to its mission of making healthcare as easy as possible for patients. With a goal of building its network up from its current 15,000 members to 250,000+ members, Canopy will need to provide the best digital healthcare experience in the Bay Area and Progress Health Cloud is a big part of that.