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You’ve got to spend money to make money! Or so the adage goes. Oliver Adjustment Company of Kenosha and Racine Inc, one of our customers, recently shared with us their story about how taking the plunge with Progress was one of the best decisions they’ve ever made.
Unfortunately, because of the financial crisis and large amounts of debt that consumers have accumulated, the debt collecting market has experienced tremendous growth. Only problem is that sometimes companies struggle to take advantage of new opportunities due to limited resources and budgets. Oliver Adjustment Company, a veteran in the debt collecting industry, noticed that as the industry was growing they simply could not keep up with demand. In an effort to get ahead of the market they turned to ROYDAN’s Bloodhound debt management solution, which is based on the Progress OpenEdge Development Platform.
As a Progress partner for more than 30 years, ROYDAN relies on the Progress OpenEdge platform to deliver innovative, competitive technology with a lower total cost of ownership. Founded on the premise of making the collection process easier, ROYDAN has continued to stay ahead of the curve, discovering new ways to streamline collection functions and improve accountability. OpenEdge allows ROYDAN to react to customers quickly and efficiently, thus making them a pioneer of the modern day debt collection process.
Since implementing OpenEdge and Bloodhound, Oliver Adjustment has seen improved productivity, allowing them to take on more business and larger clients, some with several millions of dollars in turnover a year. Oliver Adjustment has seen a 6% year-over-year revenue growth – an increase of more than 24% in less than five years, and a 100% production increase without adding staff. With results like these, Oliver Adjustments is on the path to becoming a beacon of modern day tools.
But there’s more. Curious what other benefits OpenEdge and Bloodhound bring to Oliver Adjustment? Read the Oliver Adjustment case study!
Colleen Smith is Vice President, Customer Advocacy at Progress. In this role, she is responsible for ensuring customer focus and accountability for improving the company’s relationship with its customers and partners, as it relates to the use of Progress core products. Smith joined the company in 2005 with 20 years of enterprise software marketing, sales and product strategy experience, and has helped transform software companies into industry leaders, built strategic partnerships, designed acquisition strategies and moved companies through aggressive growth stages.
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