Deliver superior customer experiences with an AI-driven platform for creating and deploying cognitive chatbots
Deliver Awesome UI with the most complete toolboxes for .NET, Web and Mobile development
Automate UI, load and performance testing for web, desktop and mobile
A complete cloud platform for an app or your entire digital business
Detect and predict anomalies by automating machine learning to achieve higher asset uptime and maximized yield
Automate decision processes with a no-code business rules engine
Optimize data integration with high-performance connectivity
Connect to any cloud or on-premises data source using a standard interface
Build engaging multi-channel web and digital experiences with intuitive web content management
Personalize and optimize the customer experience across digital touchpoints
Build, protect and deploy apps across any platform and mobile device
Rapidly develop, manage and deploy business apps, delivered as SaaS in the cloud
An article in the Wall Street Journal today on approaches to IT Outsourcing (The Goldilocks Strategy) has definite parallels to what I've seen with SOA Governance.
The article talks about an organization which first moves to outsourcing with a very loose contract, and ends up failing (poor service, mistrust, etc.). Then, they move to an airtight contract that lays out every last detail. But as their business changes, the rigid contract creates issues that result in... you guessed it: poor service and mistrust. So, they finally switch their approach to one that's much more hand's on to build trust between their organization and the outsourcer, allowing them to more easily adapt to changing business climate... and they end up with a very successful IT outsourcing strategy.
The same parallel hold true for most SOA Governance initiatives. Either there's none, or it's too overbearing (automated, rigid, and inflexible) - creating the exact problems that governance is intended to fix. Moving from web services to REST? "Sorry, our governance approach doesn't allow for that."
The right solution is often one that has little to do with tools, technologies, contracts, or mandates but instead is heavily based on the enterprise architecture team building a strong personal relationship with the rest of the organization.
View all posts from dan foody on the Progress blog. Connect with us about all things application development and deployment, data integration and digital business.
Copyright © 2018 Progress Software Corporation and/or its subsidiaries or affiliates.
All Rights Reserved.
Progress, Telerik, and certain product names used herein are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the U.S. and/or other countries. See Trademarks for appropriate markings.