Deliver superior customer experiences with an AI-driven platform for creating and deploying cognitive chatbots
Deliver Awesome UI with the most complete toolboxes for .NET, Web and Mobile development
Automate UI, load and performance testing for web, desktop and mobile
A complete cloud platform for an app or your entire digital business
Detect and predict anomalies by automating machine learning to achieve higher asset uptime and maximized yield
Automate decision processes with a no-code business rules engine
Optimize data integration with high-performance connectivity
Connect to any cloud or on-premises data source using a standard interface
Build engaging multi-channel web and digital experiences with intuitive web content management
Personalize and optimize the customer experience across digital touchpoints
Build, protect and deploy apps across any platform and mobile device
Rapidly develop, manage and deploy business apps, delivered as SaaS in the cloud
I love talking to people who get it.
I was talking with a guy from Cornell today about AppZero's server virtualization technology and he mentioned that they have a consultant talking to them about ITIL, and the challenge that all the information being put into their ITIL compliant CMDB would be out of date the second it was entered. Sorry Greg, but the conversation turned from AppZero to Actional's end-to-end visibility in less time than it took me to shift so I was standing between this guy and the door.
I commiserated and mentioned that it's one of the really interesting things about Actional - that we track that message flows automatically and therefore provide two key benefits:
We started talking about one of our oldest customers, University of Phoenix. They're the largest online university and they use our products to track the
flow of messages as they flow through the network. Our conversation was a breath of fresh air. Not that many people get it so quickly:
I laughed, because that's one of the oldest case studies I talk about. An early customer of ours had a similar problem and it would cost them two weeks every time they decommissioned a system. It was nice to hear someone else pitching my story to me.
Here was a guy who understood the difficulties of the anonymous consumer, as well as the futility of manual discovery when his own internal processes were not robust enough to keep up with the changes in his environment.
I'm sure I'll be talking to him again soon.
View all posts from david bressler on the Progress blog. Connect with us about all things application development and deployment, data integration and digital business.
Copyright © 2018 Progress Software Corporation and/or its subsidiaries or affiliates.
All Rights Reserved.
Progress, Telerik, and certain product names used herein are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the U.S. and/or other countries. See Trademarks for appropriate markings.