Turning a Failure Into Success

How a Business Rules Engine Transformed a Rocky Start Into a Triumph

The Maryland Health Benefits Exchange administers Maryland Health Connection, the State Based health insurance marketplace (SBM) for implementation of the Affordable Care Act. After the marketplace launch failed for a variety of reasons, a remarkable rescue operation transformed the initial failure into a high-profile success by adapting and reusing business rules from another state’s health insurance exchange.

Watch this on-demand recording to hear this incredible story from the Maryland Health Benefit Exchange as they discuss:

• The steps Maryland took to turn around a rough launch
• How technology like the Progress® Corticon® Business Rules Engine enabled that success by automating operational decisions by separating business rules from the application code
  
• How reusing common rules, creating new ones and adapting the integration can help a health and human services agency reuse rules statewide