SoftwareReviews, a division of Info-Tech Research Group, has released its 2026 Emotional Footprint Report for Metadata Management. Based on 526 verified reviews from real enterprise users across 19 vendors, the report ranks vendors on real-world experience of what it is actually like to work with them.
The Progress® Data Platform earned the #1 overall ranking, the highest CX Score (9.1/10) and the highest Value Index (93/100) in the category, outperforming every other vendor evaluated.
| 9.1/10 CX Score | 93/100 Value Index | 93% Positive Sentiment |
Enterprise users rated the Progress Data Platform highest for respectful communication, helping innovate, saving time and delivering real value for the price. The full report breaks down how every vendor scored across 25 dimensions of service, product effectiveness and conflict resolution.
Download the full report for detailed rankings, head-to-head comparisons and to learn how every vendor performed across all 25 emotional footprint dimensions.