Whitepapers

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Data Sheet: Managed QAD Application Services

Managed QAD Application Services (MQAD) provides your QAD users an on-call helpdesk staffed with QAD certified consultants and Progress experts for:
• QAD helpdesk application assistance
• Troubleshooting and issue resolution
• Education and training
• Assistance with best practices
• Liaison to QAD and Progress for requesting patching, logging tickets, etc.
• Creating and customizing browses and reports
• QAD administration for user security, printers, menu maintenance

Progress is the technology partner that QAD is built on and a certified QAD Alliance partner that has been recognized by QAD as the Professional Service Partner of the Year for 2017. Progress is the largest Managed Service Provider in the QAD community.
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5 Factors to Make or Break Chatbot CX

5 Factors to Make or Break Chatbot CX

In today's digital climate, customer satisfaction is crucial to success because bad experiences can spread like wildfire. Chatbots offer great promise for improving CX but many implementations have failed to live up to expectations. In this paper you'll learn about five key considerations for delivering superior customer support with a chatbot.
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Four Tips for Harnessing the Full Potential of Sitefinity

Four Tips for Harnessing the Full Potential of Sitefinity

With new digital touchpoints arriving each day, running and maintaining a content management system (CMS) has become vital to the success of the modern business. To help you on this journey, Progress® Sitefinity™ offers a wide array of controls and services out of the box.
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OpenEdge Service Pack 11.7.3 - New Information

This guide is primarily intended for OpenEdge application developers and system administrators who have installed 11.7.3 as the most recent Service Pack for Release 11.7.

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Infographic: The Total Economic Impact of Progress OpenEdge 11.7

This infographic summarizes Forrester's findings in terms of benefits & ROI that two OpenEdge application partners experienced when upgrading to OpenEdge 11.7. Forrester found that the model organization experienced  an ROI of 375% with an 8-month payback. 

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Kickstart Your Automotive Assets with Cognitive Predictive Maintenance

You lead a large automotive manufacturing unit. With the goal of keeping P&L figures on a positive trajectory, you are responsible for meeting manufacturing targets while keeping automotive asset maintenance costs under control. You are also tasked with keeping your factories operating smoothly with no unplanned outages or downtime.
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Forrester Report - Total Economic Impact of Progress OpenEdge 11.7

To better understand the benefits, costs, and risks associated with an investment in OpenEdge 11.7, Forrester interviewed two OpenEdge application partners and found that the model organization experienced benefits of $855,000 over three years versus costs of $180,000 adding up to a net present value (NPV) of $675,000 and an ROI of 375%.

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Kinvey Chat Security Overview

Technical and Security Overview of Progress Kinvey Chat

This whitepaper takes an in-depth look at Kinvey Chat, providing a complete capabilities overview and technical details of Kinvey Chat’s product architecture, product security and cloud infrastructure security.

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Time to Relook at Asset Reliability: Move from Reactive to Predictive

For global industrial enterprises, critical asset failure continues to be the leading operational risk. Cognitive predictive maintenance helps in accurately diagnosing your asset health, before impending issues can negatively impact asset performance. Download this whitepaper to learn more about the value of cognitive predictive maintenance.
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Why Progress Kinvey?

Why use a serverless backend like Kinvey? We recently surveyed our customers to find out. From masking system complexity from developers and users to being able to react quickly to feedback, Kinvey can improve your app development process significantly. Download this infographic today and see how other businesses are benefitting from using Kinvey.
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What's New in Corticon 5.7

What's New: Progress Corticon 5.7

Progress is proud to announce the newly available, Progress Corticon 5.7. Organizations are driving harder than ever to increase effectiveness and agility in business operations, with automated decisions playing a pivotal role in this process. The ease with which you can capture, change and optimize these business rules either promotes or inhibits the agility of your organization.

With the latest enhancements, you can now tame complex rules through efficient batch processing of vast amounts of data, gain affordable access to multiple data sources, detail provide detailed comments for key stakeholders and more.   
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Achieving High Availability with Progress OpenEdge

Today accessibility to information has expanded beyond the four walls, “upwards” into the cloud to allow integration between supplier, vendor, partner and customer channels with a high degree of interconnection. To address this demand, businesses of every size must seek technology resiliency through a thoughtful Business Continuity Plan (BCP) that includes disaster recovery and high availability.  This paper provides a deep dive into how to maximize high availability within your OpenEdge environment with special attention to the latest enhancements offered in OpenEdge 11.7.   
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OpenEdge Replication vs. AI-Based Replication - HA Overview

Unexpected application downtime is still a relatively common occurrence in today’s business world, despite growing expectations among users.

Data replication plays a pivotal role in helping modern enterprises achieve high availability by enabling them to recover from disasters and disruption.

This overview explores the differences of OpenEdge Replication and After-Imaging as you discover and decide which is best for your specific business and IT requirements.  

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Revolutionizing Manufacturing with Industrial IoT

Physical and digital worlds are converging  in ways we could only imagine in the past. Learn how the Industrial Internet of Things hastransformed and redefined asset-intensive industries such as manufacturing.
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Business Continuity Planning in the Always-On Era

For companies, the always-on approach enables them to essentially extend the boundaries of the way they do business. However, as more enterprises look to extend the availability of their mission-critical applications and data, they are also under tremendous pressure to ensure the uptime of their systems. Downtime, even if it’s just a matter of minutes, can result in substantial costs to the enterprise.  This eBook will show you five key areas to consider when planning a comprehensive business continuity plan for your OpenEdge environment.

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The State of Business Continuity Today - Infographic

“Always on” has become the new normal for businesses across the globe. However, unexpected downtime is still a relatively common occurrence in today’s business world. This infographic will provide graphic visual representations of important data to convey the state of business continuity today and steps needed to help reinforce your business continuity plan.
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Progress OpenEdge Business Continuity Health Check Data Sheet

The potential consequences of not having a comprehensive business continuity strategy in place are grave. The Progress OpenEdge Business Continuity Health Check is a service from Progress that assesses your organization’s business continuity and readiness, and then delivers the right tools and processes to keep your business up and running. It’s a flexible, economical strategy to provide maximum system availability in hosted or remote environments.
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JSDO Datasheet

The JavaScript Data Object (JSDO) helps you manage complex business transactions when working in a distributed, modern, n-tier application architecture.

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FAQ: OpenEdge and GDPR

Revised GDPR regulations strengthening data protection and privacy rights for citizens take effect 25 May 2018. This document answers frequently asked GDPR questions for OpenEdge users and partners.

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Backend-as-a-Service vs. API Management

For mobile app developers, the library is the API they care about. Rather than coding mobile-specific features to a REST or SOAP API, client libraries provide developers prebuilt features that can be consumed by their application. To learn more, download this whitepaper.
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