Mark Information Infographic Case Study
Mark Information modernized its value-driven workforce management tools using Progress® OpenEdge® 11.7, Progress Application Server (PAS) for OpenEdge and Kendo UI®, to drive a 30% increase in performance.
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Mark Information Infographic Case Study
See how Mark Information modernized its value-driven workforce management tools using Progress® OpenEdge® 11.7, Progress Application Server (PAS) for OpenEdge and Kendo UI®, to drive a 30% increase in performance.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/markinfo_infographic_cs_2018.pdf?sfvrsn=3935af95_0
Infor Infographic Case Study
With Progress® OpenEdge® and Progress Application Server (PAS) for OpenEdge, Infor is able to rapidly develop and evolve a modern application that scales and extends across any channel on a secure and trusted code base for wholesale and manufacturing customers.
Infor Infographic Case Study
With Progress® OpenEdge® and Progress Application Server (PAS) for OpenEdge, Infor is able to rapidly develop and evolve a modern application that scales and extends across any channel on a secure and trusted code base for wholesale and manufacturing customers.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/infor_infographic_cs_2018.pdf?sfvrsn=45b46b68_0
PAS for OpenEdge Data Sheet
Progress Application Server (PAS) for OpenEdge is an enterprise-class application server that connects your application business logic to a variety of client technologies such as ABL, .NET, GUI, Web, Mobile and character, in a highly efficient and scalable way.
PAS for OpenEdge Data Sheet
Evolve your application to address user demands by providing improved experiences and reducing security risks with the Progress Application Server (PAS) for OpenEdge.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/pasoe_datasheet_2018168471c40ac24460a04c014bbf906759.pdf?sfvrsn=1f9bf91c_0
Chatbots: Hunting for Easter Eggs or Improving CX?
Chatbots have emerged as a great option for providing a 24/7 self-service solution to address a host of customer support requirements. As chatbot adoption has increased, various types have entered the market to address different requirements. This paper examines five key differences between transactional bots and knowledge bots and their fit for addressing customer self-service needs.
Chatbots: Hunting for Easter Eggs or Improving CX?
Chatbots have emerged as a great option for providing a 24/7 self-service solution to address a host of customer support requirements. They enable customers to get their questions answered in real-time and they free up support staff from having to field high volumes of repetitive inquiries. And with advances in artificial intelligence and machine learning, chatbots are becoming extremely effective at providing a cognitive and conversational experience that your customers will love.
As chatbot adoption has increased, various types have entered the market to address different requirements. For example, chatbots built for specific B2C or B2B support use cases, called transactional bots, are very different from those built for more wide-ranging applications, referred to as knowledge bots. This paper examines five key differences between these two chatbot types and their fit for addressing customer self-service needs.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/transactional_chatbot_whitepaper.pdf?sfvrsn=5c4c67cf_0
How to REST-Enable Your Mainframe
Mainframes continue to play a key role in data storage for business-critical applications that can’t have downtime. However, today’s challenge is to safely access mainframe data for use across the enterprise, in custom applications, webpages and off-the-shelf app integration. That requires modernizing data access to IBM DB2 for z/OS.
Read this whitepaper to learn:
- Why REST, and by extension, OData, are the solution
- Options to REST-enable DB2 on z/OS
- The critical role DataDirect Hybrid Data Pipeline plays in REST-enabling IBM z/OS
How to REST-Enable Your Mainframe
https://www.progress.com/campaigns/datadirect/whitepapers/how-to-rest-enable-your-mainframe
Quick Start: Moving Your Classic AppServer Applications to the Progress Application Server for OpenEdge
It’s moving day! As a system administrator with classic AppServer applications, it’s time for you to move those applications to a production staging instance of the Progress Application Server for OpenEdge (PAS for OpenEdge) for testing. This guide will get your applications running on the new server and your clients connected. After completing the steps in this guide, review the Next steps section, where you will find additional links for modernizing, securing and tuning your new server for production.
Quick Start: Moving Your Classic AppServer Applications to the Progress Application Server for OpenEdge
As a system administrator with classic AppServer applications, it’s time for you to move those applications to a production staging instance of the Progress Application Server for OpenEdge (PAS for OpenEdge) for testing. This guide will get your applications running on the new server and your clients connected. After completing the steps in this guide, review the Next steps section, where you will find additional links for modernizing, securing and tuning your new server for production.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/qsmovingtopasforopenedge-2018.pdf?sfvrsn=994e31c7_0
The Business Value of Kinvey
Kinvey has helped many organizations dramatically improve the quality of their mobile presence. This whitepaper demonstrates how clients have used Progress Mobility to launch their Minimum Viable Product (MVP) app in record time and with high levels of user adoption and exceptional app ratings. Achieve your mobile goals faster by focusing on innovation rather than infrastructure with Progress.
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The Business Value of Kinvey
A strong mobile presence is a core element to remaining relevant and competitive, and most organizations have established a mobile presence in one way or another. However, for many enterprises, the initial foray into mobile has fallen short of both business and customer expectations, and has failed to deliver the planned business value or help achieve digital business goals.
The Kinvey application development platform has helped many organizations dramatically improve the quality of their mobile presence. This whitepaper demonstrates how clients have used Kinvey to launch their Minimum Viable Product (MVP) app in record time and with high levels of user adoption and exceptional app ratings. Achieve your mobile goals faster by focusing on innovation rather than infrastructure with Progress.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/kinvey_businessvalue_wp_update-ready.pdf?sfvrsn=427ae272_0
OData: The Fastest Way to RESTify Your Databases
REST APIs have become increasingly popular for accessing enterprise data from web and mobile applications. But are REST APIs good enough? You still need a different client codebase for every REST API in use, which can quickly become a technical burden.
Read this whitepaper to learn:
- Why you need to RESTify databases
- Why companies are using OData
- How your enterprise can RESTify your databases via OData
- What role DataDirect Hybrid Data Pipeline plays in this process
OData: The Fastest Way to RESTify Your Databases
https://www.progress.com/campaigns/datadirect/whitepapers/odata-the-fastest-way-to-restify-your-databases
Data Sheet: Managed QAD Application Services
Managed QAD Application Services (MQAD) provides your QAD users an on-call helpdesk staffed with QAD certified consultants and Progress experts for:
• QAD helpdesk application assistance
• Troubleshooting and issue resolution
• Education and training
• Assistance with best practices
• Liaison to QAD and Progress for requesting patching, logging tickets, etc.
• Creating and customizing browses and reports
• QAD administration for user security, printers, menu maintenance
Progress is the technology partner that QAD is built on and a certified QAD Alliance partner that has been recognized by QAD as the Professional Service Partner of the Year for 2017. Progress is the largest Managed Service Provider in the QAD community.
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Data Sheet: Managed QAD Application Services
Managed QAD Application Services (MQAD) provides your QAD users an on-call helpdesk staffed with QAD certified consultants and Progress experts for:
• QAD helpdesk application assistance
• Troubleshooting and issue resolution
• Education and training
• Assistance with best practices
• Liaison to QAD and Progress for requesting patching, logging tickets, etc.
• Creating and customizing browses and reports
• QAD administration for user security, printers, menu maintenance
Progress is the technology partner that QAD is built on and a certified QAD Alliance partner that has been recognized by QAD as the Professional Service Partner of the Year for 2017. Progress is the largest Managed Service Provider in the QAD community.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/qad-datasheet-web_final_edit-(1).pdf?sfvrsn=366e68cb_0
5 Factors to Make or Break Chatbot CX
In today's digital climate, customer satisfaction is crucial to success because bad experiences can spread like wildfire. Chatbots offer great promise for improving CX but many implementations have failed to live up to expectations. In this paper you'll learn about five key considerations for delivering superior customer support with a chatbot.
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5 Factors to Make or Break Chatbot CX
Customer satisfaction is critical to any organization's success because poor customer experiences can spread like wildfire, globally proliferated in real-time via social media and other digital channels. The need for businesses to deliver the best possible customer experience (CX) has never been more critical.
Chatbots offer great promise for improving CX and addressing the demands of 24/7 customer self-service support. Unfortunately, traditional chatbots have failed to address those needs in a customer-friendly way due to limited intelligence and requiring users to follow unnatural, predefined paths rather than creating an environment that resembles a human conversation.
In this paper we'll look at five key factors for overcoming those challenges so you can deliver your customers a superior self-service experience with a chatbot.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/nativechat/5_factors_to_make_or_break_chatbot_cx-whitepaper.pdf?sfvrsn=2950748_0
Four Tips for Harnessing the Full Potential of Sitefinity
With new digital touchpoints arriving each day, running and maintaining a content management system (CMS) has become vital to the success of the modern business. To help you on this journey, Progress® Sitefinity™ offers a wide array of controls and services out of the box.
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Four Tips for Harnessing the Full Potential of Sitefinity
With new digital touchpoints arriving each day, running and maintaining a content management system (CMS) has become vital to the success of the modern business. To help you on this journey, Progress® Sitefinity™ offers a wide array of controls and services out of the box.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/progress/documents/papers/4-tips-to-harnessing-sf-powerb81ab5874cb56f7796acff0300ae3c70.pdf?sfvrsn=70420a0a_0
OpenEdge Service Pack 11.7.3 - New Information
This guide is primarily intended for OpenEdge application developers and system administrators who have installed 11.7.3 as the most recent Service Pack for Release 11.7.
OpenEdge Service Pack 11.7.3 - New Information
This guide is primarily intended for OpenEdge application developers and system administrators who have installed 11.7.3 as the most recent Service Pack for Release 11.7.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/11-7-3-new-information-2018-new.pdf?sfvrsn=f90af27a_0
Infographic: The Total Economic Impact of Progress OpenEdge 11.7
This infographic summarizes Forrester's findings in terms of benefits & ROI that two OpenEdge application partners experienced when upgrading to OpenEdge 11.7. Forrester found that the model organization experienced an ROI of 375% with an 8-month payback.
Infographic: The Total Economic Impact of Progress OpenEdge 11.7
This infographic summarizes Forrester's findings in terms of benefits & ROI that two OpenEdge application partners experienced when upgrading to OpenEdge 11.7. Forrester found that the model organization experienced an ROI of 375% with an 8-month payback.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/openedge_tei_infographic_final4d338c2567e54fb9b9758fcde6af8c4e.pdf?sfvrsn=ff7c9f8b_0
Kickstart Your Automotive Assets with Cognitive Predictive Maintenance
You lead a large automotive manufacturing unit. With the goal of keeping P&L figures on a positive trajectory, you are responsible for meeting manufacturing targets while keeping automotive asset maintenance costs under control. You are also tasked with keeping your factories operating smoothly with no unplanned outages or downtime.
Download now
Kickstart Your Automotive Assets with Cognitive Predictive Maintenance
You lead a large automotive manufacturing unit. With the goal of keeping P&L figures on a positive trajectory, you are responsible for meeting manufacturing targets while keeping automotive asset maintenance costs under control. You are also tasked with keeping your factories operating smoothly with no unplanned outages or downtime.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/datarpm/kickstart-your-automotive-assets-with-cognitive-predictive-maintenance.pdf?sfvrsn=854fd575_2
Forrester Report - Total Economic Impact of Progress OpenEdge 11.7
To better understand the benefits, costs, and risks associated with an investment in OpenEdge 11.7, Forrester interviewed two OpenEdge application partners and found that the model organization experienced benefits of $855,000 over three years versus costs of $180,000 adding up to a net present value (NPV) of $675,000 and an ROI of 375%.
Forrester Report - Total Economic Impact of Progress OpenEdge 11.7
To better understand the benefits, costs, and risks associated with an investment in OpenEdge 11.7, Forrester interviewed two OpenEdge application partners and found that the model organization experienced benefits of $855,000 over three years versus costs of $180,000 adding up to a net present value (NPV) of $675,000 and an ROI of 375%.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/forrester-total-economic-impact-report---2018.pdf?sfvrsn=80a56b70_0
Technical and Security Overview of Progress NativeChat
This whitepaper takes an in-depth look at NativeChat, providing a complete capabilities overview and technical details of NativeChat’s product architecture, product security and cloud infrastructure security.
Technical and Security Overview of Progress NativeChat
This whitepaper takes an in-depth look at NativeChat, providing a complete capabilities overview and technical details of NativeChat’s product architecture, product security and cloud infrastructure security.
You’ll explore topics ranging from the business benefits of NativeChat for customer self-service and related use cases, to a look at architecture features like natural language understanding and conversational intelligence, and security topics including Progress best practices.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/nativechat/nativechat-security-overview-m.pdf?sfvrsn=320c35f6_2
Time to Relook at Asset Reliability: Move from Reactive to Predictive
For global industrial enterprises, critical asset failure continues to be the leading operational risk. Cognitive predictive maintenance helps in accurately diagnosing your asset health, before impending issues can negatively impact asset performance. Download this whitepaper to learn more about the value of cognitive predictive maintenance.
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Time to Relook at Asset Reliability: Move from Reactive to Predictive
Did you know that the failure of critical assets continues to be the number one operational risk for leading industrial outfits across the world? A recent study by ARC Advisory Group reveals that the global process industry loses up to $20 billion (almost 5% of annual production) due to unscheduled downtime.
Asset reliability is the bedrock for overall operational excellence and can be a huge competitive business differentiator. To achieve 100% reliability of assets, organizations must rethink their current processes, while leveraging existing resources to improve critical asset performance.
Download our latest whitepaper to learn how you can devise a suitable model for operational reliability using cognitive predictive maintenance. This whitepaper will give you an in-depth perspective on how you can:
- Gain a competitive advantage through asset reliability
- Improve asset performance using the “cognitive” route
- Achieve integrated asset reliability with cognitive predictive maintenance
Most manufacturers strive to achieve a smooth operations cycle with minimal disruptions. Let your journey begin.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/datarpm/whitepaper_datarpm.pdf?sfvrsn=24be7b2a_4
Why Progress Kinvey?
Why use a serverless backend like Kinvey? We recently surveyed our customers to find out. From masking system complexity from developers and users to being able to react quickly to feedback, Kinvey can improve your app development process significantly. Download this infographic today and see how other businesses are benefitting from using Kinvey.
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Why Progress Kinvey?
Most applications start as a great idea, but pressing deadlines, budgets and other limitations mean the original vision often gets compromised in development. But what if you could focus more on the creative side and less on the non-value-added work?
With the Kinvey serverless backend, you can. We recently surveyed our customers, and many found they were able to focus on creating innovative digital experiences instead of spending time on other, more rudimentary tasks. That’s not the only benefit either—from masking system complexity from developers and users to being able to react quickly to feedback, Kinvey can improve your app development process significantly.
Download this infographic today and see how other businesses are benefitting from using Kinvey.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/progress-why-kinvey_infographic_may02-(1).pdf?sfvrsn=da8bc86b_0
What's New: Progress Corticon 5.7
Progress is proud to announce the newly available, Progress Corticon 5.7. Organizations are driving harder than ever to increase effectiveness and agility in business operations, with automated decisions playing a pivotal role in this process. The ease with which you can capture, change and optimize these business rules either promotes or inhibits the agility of your organization.
With the latest enhancements, you can now tame complex rules through efficient batch processing of vast amounts of data, gain affordable access to multiple data sources, detail provide detailed comments for key stakeholders and more.
Download now
What's New: Progress Corticon 5.7
https://d117h1jjiq768j.cloudfront.net/docs/default-source/corticon/whats_new_corticon_5-7_final.pdf?sfvrsn=849b0b41_0
Achieving High Availability with Progress OpenEdge
Today accessibility to information has expanded beyond the four walls, “upwards” into the cloud to allow integration between supplier, vendor, partner and customer channels with a high degree of interconnection. To address this demand, businesses of every size must seek technology resiliency through a thoughtful Business Continuity Plan (BCP) that includes disaster recovery and high availability. This paper provides a deep dive into how to maximize high availability within your OpenEdge environment with special attention to the latest enhancements offered in OpenEdge 11.7.
Download now
Achieving High Availability with Progress OpenEdge
Today accessibility to information has expanded beyond the four walls, “upwards” into the cloud to allow integration between supplier, vendor, partner and customer channels with a high degree of interconnection. To address this demand, businesses of every size must seek technology resiliency through a thoughtful Business Continuity Plan (BCP) that includes disaster recovery and high availability. This paper provides a deep dive into how to maximize high availability within your OpenEdge environment with special attention to the latest enhancements offered in OpenEdge 11.7.
https://d117h1jjiq768j.cloudfront.net/docs/default-source/default-document-library/oe-high-availability-whitepaper-2018.pdf?sfvrsn=afa49705_0