Chatbot technology is maturing which means better experiences for users who are growing comfortable interacting via natural language text.

But that opportunity for a more satisfying customer experience isn’t without risk. This eBook explores the overarching goal of chatbot technology—to successfully mimic human interaction—and the challenges and solutions that lofty goal presents.

Microapps are playing a key role to unlocking organizational agility. Productivity improvements come from delivering focused experiences streamlining how a user interacts with organizational applications. IT costs are controlled by reducing work required to ship new functionality. Further, existing apps can at times be replaced by microapps, helping to clean up organizational digital clutter—all while enhancing the user experience.

The best way to get started with microapps is to have a consultation with our subject matter experts. We’ll help you understand what the possibilities are with microapps, as well as discuss tradeoffs. We can initiate a limited duration Fastrack innovation cycle where we do the initial implementation then train your team to continue building microapps from a known point of success. Or, if preferred, we can handle the full cycle of development.

For a complete feature-by-feature comparison of Sitefinity and Adobe, check out this report from G2 Crowd and see how two of the most popular CMS platforms match up. Based on feedback from real-world users, this report illustrates how Sitefinity excels in 20+ categories when compared to Adobe.

For a complete feature-by-feature comparison of Sitefinity and Kentico, check out this report from G2 Crowd and see how two of the most popular CMS platforms match up. Based on feedback from real-world users, this report illustrates how Sitefinity excels in 8+ categories when compared to Kentico.

This feature-by-feature comparison where actual users rate how Sitefinity exceeds expectations over Sitecore in more than two dozen categories.

The typical enterprise makes millions of recurring, high volume, data-intensive
decisions throughout its day to day operations. Decisions such as:

• For which of our programs—if any—is the customer eligible?
• Do we deny or approve the claim, and when is the deadline to make this
  decision?
• How much of a processing fee are we going to charge for the current
  transaction?

This new paper from Progress describes how Corticon's digital decisioning solutions can automate these complex processes by simplifying how you manage your business rules.  

 

State leaders have been emphasizing modularity in their IT architectures to a greater extent than ever in recent years, and recent federal policy has further stoked the focus. However, according to the annual 2018 State of State Health & Human Services Technology programs survey, the American Public Human Services Association, modularity still has not seen much movement in adoption rates year over year despite prodding from federal policy. Progress Corticon, the business rules engine used by agencies in more than half of the US states is constantly evolving to address new citizen service initiatives through interoperable workflows.  In this paper, you'll learn how agencies are tackling their modernization efforts more quickly and effectively with Corticon. 

OpenEdge 12 provides the performance, availability, agility and security you need to facilitate your application evolution effort. OpenEdge 12 helps you easily pivot to meet market demands, scale as your business does, and dramatically improve performance, allowing the organization to accelerate time to market, increase efficiencies, save expenses, increase availability and continue to compete effectively.

 

OpenEdge 12 is the most secure, available and performant version Progress has ever released. All businesses can benefit from the significant performance, availability and security enhancements delivered in OpenEdge 12. But because Progress customers’ and partners’ applications are deployed in a wide variety of versions, platforms, and configurations, a complete evaluation of the application architecture, coding practices, and security practices is necessary to determine the best course of action to leverage the benefits of OpenEdge 12. Let the experts from Progress Services evaluate your needs and recommend the best strategy to move forward.

Evolve.  Thrive.  Compete.

Is your OpenEdge application equipped to handle the exploding number of users and data connections, multi-channel collaboration, secure and agile cloud deployment, integration with multiple data sources or your users’ demand for always on accessibility? Modernizing your application is not a one-time event, it’s an ongoing evolution. The pace of change is rapidly increasing and the time to evolve your application is now. 

Businesses are continuously seeking to speed up workflows and go-to-market plans, but weighing business factors against policies and regulations often gets in the way. With a Business Rules Engine, everyday decisions – guided by rules or regulations – can be made automatically.

As part of the Progress Corticon Business Rules Management System (BRMS) product suit, the Corticon Business Rules Server. It deploys and runs decision services designed in Corticon Business Rules Modeling Studio and executes data access requests with Corticon Enterprise Data Connector (EDC). When used together, these products provide a complete platform for managing the lifecycle of decisions across the enterprise.

Overview of Progress Corticon's capabilities with Business Rules Management in helping organizations to automate and improve decision making.

Easy to learn and easy to use, Progress® Corticon® Business Rules Modeling Studio makes modeling decisions and their business rules accessible to business professionals, business analysts and software developers alike. The model-driven Corticon approach eliminates the need for classic programming skills, with a spreadsheet metaphor that is easy to understand, yet still offers support for the most sophisticated decisions.

The options for mobile app development are growing, enabling you to better match a strategy and cost to your needs. In our whitepaper, The Cost of an Enterprise Mobility Strategy, we outline the cost/benefit implications of a number of approaches to mobile development, including web apps, native, JavaScript-driven development and low-code, high-productivity solutions.

With mobile becoming more essential to the enterprise every day, and with users demanding better experiences, it’s time to put forth your mobile strategy. We encourage you to check out this whitepaper to help you choose a strategy that’s best aligned to your business goals.

With new channels cropping up all the time, enterprises must look beyond a handful of digital touchpoints. An omnichannel content strategy can help companies stay in front of the rapidly changing digital landscape. But when and how can you start the shift to omnichannel content? Forrester Research answers those questions in its August 2018 report, When And How To Start The Shift To Omnichannel Content.

Download this infographic to see the U.S. States Using Corticon. Progress Corticon Business Rules Management System helps you automate operational decisions and intelligent citizen interactions by separating rules from application code. Empowering agency employees to manage sophisticated rules without having to code allows the organization at large to ensure accurate, timely and compliant services to multitudes of constituents.