Email campaigns settings
Email sending settings
Before you can send Email campaigns, you need to configure the email service. You can send your campaigns using a standard SMTP server.
By default, if you have configured the Sitefinity CMS email settings, the Email campaigns module will send notifications using the default notification profile. For more information about configuring Sitefinity CMS email settings, see Configure email settings.
Configure a notification profile
The Email campaigns module relies on the Notification service for sending emails. To use it, you must configure the notification profile that you want to use. There you configure the SMTP server settings and, if you want to send emails in batches, you can set the batch size and the pause interval between batches. For more information, see Configure notification profiles.
If you want to explicitly specify a notification profile for the Email campaigns module, follow these steps:
- In the main menu, click Administration » Settings » Advanced.
- In the treeview on the left, click Newsletters.
- In the Notifications SMTP Profile textbox, type the name of the notification profile you want to be used to send emails for the Email campaigns module. If you do not fill in a name explicitly, the default notification profile is used.
- Click Save changes.
Configure the advanced track bounced messages settings
If you have chosen to Track bounced messages, when configuring the Sitefinity CMS email settings or the notification profile, used by the Email campaigns module, you can further fine-tune the tracking behavior. Perform the following steps to define the advanced track bounced messages settings:
- In the main menu, click Administration » Settings » Advanced.
- In the treeview on the left, click Newsletters.
- In Collect bounces every (minutes), enter the length of interval in minutes that the system will collect bounce messages from the POP3 account.
- In Collect bounces retry count, enter the number of times that the system will collect bounce messages from the POP3 account.
- In Bounced messages retry interval, enter the length of interval in minutes that the system will retry to send soft bounced messages.
- In Bounced messages retry count, enter the number of times that the system will retry to send soft bounced messages.
- In Disable Sitefinity CMS email headers, select whether you want Sitefinity CMS email headers to be disabled.
- Click Save changes.
Email bounce codes
Sitefinity CMS handles the following bounce codes:
|
Bounce code |
Bounce type |
Description |
|
5.0.0 |
Hard |
Address does not exist |
|
5.1.0 |
Hard |
Other address status |
|
5.1.1 |
Hard |
Bad destination mailbox address |
|
5.1.2 |
Hard |
Bad destination system address |
|
5.1.3 |
Hard |
Bad destination mailbox address syntax |
|
5.1.4 |
Hard |
Destination mailbox address ambiguous |
|
5.1.5 |
Hard |
Destination mailbox address valid |
|
5.1.6 |
Hard |
Mailbox has moved |
|
5.1.7 |
Hard |
Bad sender’s mailbox address syntax |
|
5.1.8 |
Hard |
Bad sender’s system address |
|
5.2.0 |
Soft |
Other or undefined mailbox status |
|
5.2.1 |
Soft |
Mailbox disabled, not accepting messages |
|
5.2.2 |
Soft |
Mailbox full |
|
5.2.3 |
Hard |
Message length exceeds administrative limit. |
|
5.2.4 |
Hard |
Mailing list expansion problem |
|
5.3.0 |
Hard |
Other or undefined mail system status |
|
5.3.1 |
Soft |
Mail system full |
|
5.3.2 |
Hard |
System not accepting network messages |
|
5.3.3 |
Hard |
System not capable of selected features |
|
5.3.4 |
Hard |
Message too big for system |
|
5.4.0 |
Hard |
Other or undefined network or routing status |
|
5.4.1 |
Hard |
No answer from host |
|
5.4.2 |
Hard |
Bad connection |
|
5.4.3 |
Hard |
Routing server failure |
|
5.4.4 |
Hard |
Unable to route |
|
5.4.5 |
Soft |
Network congestion |
|
5.4.6 |
Hard |
Routing loop detected |
|
5.4.7 |
Hard |
Delivery time expired |
|
5.5.0 |
Hard |
Other or undefined protocol status |
|
5.5.1 |
Hard |
Invalid command |
|
5.5.2 |
Hard |
Syntax error |
|
5.5.3 |
Soft |
Too many recipients |
|
5.5.4 |
Hard |
Invalid command arguments |
|
5.5.5 |
Hard |
Wrong protocol version |
|
5.6.0 |
Hard |
Other or undefined media error |
|
5.6.1 |
Hard |
Media not supported |
|
5.6.2 |
Hard |
Conversion required and prohibited |
|
5.6.3 |
Hard |
Conversion required but not supported |
|
5.6.4 |
Hard |
Conversion with loss performed |
|
5.6.5 |
Hard |
Conversion failed |
|
5.7.0 |
Hard |
Other or undefined security status |
|
5.7.1 |
Hard |
Delivery not authorized, message refused |
|
5.7.2 |
Hard |
Mailing list expansion prohibited |
|
5.7.3 |
Hard |
Security conversion required but not possible |
|
5.7.4 |
Hard |
Security features not supported |
|
5.7.5 |
Hard |
Cryptographic failure |
|
5.7.6 |
Hard |
Cryptographic algorithm not supported |
|
5.7.7 |
Hard |
Message integrity failure |
|
9.1.1 |
Hard |
Hard bounce with no bounce code found. It could be an invalid email or rejected email from your mail server (such as from a sending limit). |
