Turtle & Hughes found the answer to this database challenge at an Infor User Group Conference. That’s where Izabella Legocka, Director of IT Applications at Turtle & Hughes, heard about Progress® OpenEdge® Pro2™.
Infor SX.e is based on the OpenEdge platform. That means the company can use OpenEdge Pro2 to take the data from the production database and replicate it in near real-time to a separate database. Not only does this protect against single points of failure that can lead to unplanned outages, it also enables Turtle & Hughes to run reports without disrupting the production database.
“We didn’t want to use the production database for reporting and all the integrations with other applications,” said Legocka. “We needed something that would alleviate stress from the production database. Pro2 was exactly what we were looking for.”
Turtle & Hughes is now using this replicated data 24/7. Providing a 360-degree view of operations, this data is used to facilitate BI tools like QlikView, CRM applications, supplier exchange applications, invoice processing and other key activities. It also supports customer-facing reporting.
To further improve database management, Turtle & Hughes also took advantage of the Managed Database Administration (MDBA) service from Progress. This service offers round-the-clock comprehensive database expertise straight from Progress.
“We have Progress DBAs across the world watching our database at all times,” said Kate Mankowska, Database Administrator, Turtle & Hughes. “They are there to hold our hand and help us through planned downtime and other events.”