As the market leading transport management system in Australia, CMS Transport Systems is always on the lookout for ways to bring even more value to Freight2020 users. While exploring different options, CMS Transport Systems worked with Progress to come up with a unique arrangement: CMS Transport Systems became the first Progress partner to white label Progress Services offerings.
Freight2020 was built on the Progress® OpenEdge® platform, which meant the Progress Services team was able to seamlessly deliver OpenEdge services such as Managed Database Administration (MDBA) to CMS Transport Systems customers. For CMS Transport Systems, this arrangement was a win-win solution: it enabled CMS Transport Systems to further improve the value proposition of Freight2020, while Progress delivered the actual services.
“Progress has enabled us to grow our business above the core Freight2020 product,” Grant said. “We’re delivering more value to our end users through additional extensions to the core Freight2020 application, and MDBA is one of those things. Analytics360™ is another one we’re introducing as well, which will give us a clear competitive advantage over our competition by embedding analytics within Freight2020.”
The new white labeled offerings were put to the test almost immediately. SRT Logistics, a Freight2020 customer, had been infected by a crypto virus that corrupted the company’s auxiliary data. Because SRT Logistics hosted its data off-site and only performed backups every four hours, the incident had a severe impact on the company’s operations.
To address the business continuity and disaster recovery issues made apparent by the crypto virus infection, SRT Logistics worked with Progress Services through CMS Transport Systems to deploy OpenEdge Replication Plus. This gave SRT Logistics near real-time, continuous data duplication that helps the company ensure the uptime of its databases and applications.
“Now with the infrastructure that we have in place, we firmly believe that we’ve covered as much as possible and we can protect the integrity of our customers’ stock,” said Leigh Cripps, General Manager of Finance and IT, SRT Logistics. “We’re delivering temperature-sensitive freight that often has short delivery windows, so we need to be able to get it to destinations as quickly as possible. With Freight2020 and the MDBA service, we have a solution that enables us to do just that.”