CGI had already undergone the transformation of its character-based screens into highly-intuitive visual interactions. Reflecting on the preferences of its customers, CGI decided its next step was to reengineer the Profio360 architecture and productize its API layer to make OpenEdge data available to readily connect with other CGI solutions, BI, analytics and reporting solutions.
CGI looked to Progress Kendo UI to transform its Progress client networking-based screens to deliver the personalized interactions and exceptional user experience its clients were seeking. It was able to deliver these enhanced experiences on any platform, including smartwatches.
“Some of our customers wanted to stay in even older character mode, it’s alright, we let them do that because Progress lets us do that,” Lehtoranta said. “That’s what partnership is all about.”
Lehtoranta noted that early on CGI engineers had the vision to detach Profio360’s business logic from the interface enabling clients to choose any interface they desired without the need to change clients. Another key goal was to productize its API layer to open up Profio360 data to the world, giving clients the connectivity they were asking for.
“Once again OpenEdge gave us that ability,” she said. “Now our clients are free to connect to whatever they need to – other CGI solutions and the analytics, BI and reporting solutions of their choice.”
Moving forward Lehtoranta is determined to continue to evolve the platform so customers reap the benefits of the latest features of OpenEdge, as well as the latest infrastructure improvements that deliver things like enhanced database performance.
“I see that OpenEdge 12 has made significant strides with performance and security,” she said. “Given our commitment to modernization this is something we certainly intend to look into.”
In conclusion, Lehtoranta said, “While we constantly evaluate other platforms and tools, Progress consistently comes up on top. It is such a reliable and capable platform that there is no need to make the change.”