job-offer

Senior Technical Support Engineer I

Customer Support @ Hyderabad, Andhra Pradesh, India

Job Summary

We are currently on the lookout for a Tech Support Engineer to join our Sitefinity CMS Team.  The role calls for a technically adept individual (well aware of the .NET platform, with programming knowledge in HTML, ASP.NET Web Forms/ MVC), who also enjoys the day-to-day communication with others.
  • Be quite confident/ familiar with .NET platform and have programming knowledge in HTML, ASP.NET Web Forms/ MVC
  • Be willing to learn new technologies and eager to constantly improve your technical skills
  • Be a great listener, have the ability to dig deep into an issue and have the skills to effectively troubleshoot and communicate with customers and colleagues

What you will be doing most of the time:

  • Work with client development projects to examine their problems and propose an appropriate solution - could be the case you come out with an extremely innovative solution which turns into a product/ feature implementation
  • Liaise our customers with the product team - communicate bug reports and feature requests
  • Come up with ideas for technical content – demos, blog posts, or anything that might be helpful for both current and potential customers

The Product

Sitefinity is an ASP.NET Content Management System delivering power without the complications.  Designed with both usability and extensible in mind, Sitefinity is engineered to make managing a website a positive, empowering experience. Because it’s built on a cutting-edge code-base, Sitefinity is best equipped to meet the long term needs of today’s businesses, including tackling the fast-paced world of mobile.

If you are looking for:

  • A chance to join a team and a company globally recognized for its cutting edge products
  • A constant stream of exciting challenges and a broad range of resources to solve them
  • Informal, friendly and knowledge-sharing environment with open communication and smart people around you
  • An opportunity for professional and personal growth enhanced through a large library, development programs, training's and regular performance assessment

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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