Distributors resell Progress products through a tiered channel. They are often expected to deliver pre-sales support to resellers and technical support to resellers and end-users.
Value Added Resellers (VARs) resell Progress products directly to end users. Some send their orders directly to Progress, and others buy through authorized Progress distributors.
Service Delivery Partners (SDPs) train and certify on Progress technologies in connection with their delivery of professional consulting services. These companies are on Progress' preferred list of subcontractors and may be engaged in the delivery of professional services to our customers.
Digital Agencies (DAs) offer consulting services with significant expertise in web design and digital marketing.
Managed Service Providers (MSPs) deliver services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting) or in a third-party data center. Progress products would be part of a set of capabilities they provide as a service to their customers.
System Integrators (SIs) bring together multiple technologies, including Progress, to solve client business problems. They tend to build custom solutions, but they may as well use a repeatable framework.
Independent Software Vendors (ISVs) develop software on or with a Progress technology and then resell their solution including the Progress product (limited for use with that partner’s software) to end users.
Technology Alliance Partners (TAPs) have complementary products and/or services to Progress technologies and benefit from their marketing exposure within our ecosystem.