Managed QAD Application Services (MQAD) provides your QAD users an on-call helpdesk staffed with QAD certified consultants and Progress experts for:
• QAD helpdesk application assistance
• Troubleshooting and issue resolution
• Education and training
• Assistance with best practices
• Liaison to QAD and Progress for requesting patching, logging tickets, etc.
• Creating and customizing browses and reports
• QAD administration for user security, printers, menu maintenance
Progress is the technology partner that QAD is built on and a certified QAD Alliance partner that has been recognized by QAD as the Professional Service Partner of the Year for 2017. Progress is the largest Managed Service Provider in the QAD community.