Manage licenses

When you add or migrate to a new domain, or require additional domains for your Sitefinity instance (e.g., production, staging, or alias domains), you must register these changes through the Telerik account portal. After registration, the domain must be reviewed and approved before it becomes active in your license.

Steps to Change or Add a Domain

Register the domain in the Telerik Account:

1. Navigate to License Management in your Telerik account.
   
2. Locate your Sitefinity license and click Manage.
   
3. Under the Domains section, use the Add Domain option to register the new domain.
   You can specify whether it's a Production, Staging, or Alias domain.
   

Update the Sitefinity Application

After the license has been updated:

1. Log in to the Sitefinity backend.
   
2. Click the site name in the top-left corner and choose Manage sites.
   
3. Update the domain settings as needed.
   For details on managing sites, see Create sites.
4. Deploy the changes with the new license.
5. Configure Server or DNS (If Applicable)
   
   • For On-Premises Hosting:
     
     • Ensure the new domain has a valid IIS binding.
       
     • Confirm that the domain’s DNS record points to the correct server.
       
     • These steps may require assistance from your IT or DNS provider.
   • For Sitefinity Cloud:
     Contact the Sitefinity Cloud Team as part of the Go-Live process.
     For more information, see Domain management.

Licensed users associated with your Sitefinity license are granted access to Progress Support allowing them to:

• Submit and track support tickets.
  
• View all open and closed support cases associated with the account.
  
• Receive email notifications and case updates.
  

Steps to Add a Licensed users

1. Log in to your Telerik account at https://www.telerik.com/account .
   
2. Navigate to Licensed Users.
   
3. Assign the user:
   1. Choose the appropriate license.
   2. Click Assign Manager or Assign User.
   3. Fill in the new user’s name and email address.