Healthcare Network Modernizes Secure Data Exchange with Key Partner Agencies Using MOVEit Cloud

For more than a decade, the organization relied on an on-premises SFTP server to exchange sensitive healthcare data with partner agencies. While functional, maintaining the server introduced growing security risks and operational overhead. Engineers were responsible for operating system patching, vulnerability monitoring and ongoing hardening—tasks that diverted time from higher-value work.

Security was the primary concern. As a public healthcare organization handling protected health information (PHI), the network needed a solution that could meet strict cybersecurity and compliance requirements, including HIPAA. Any lapse could carry regulatory, operational and reputational consequences.

At the same time, data exchange was mission-critical. The organization needed to securely move large volumes of structured data such as diagnoses, procedure codes, dates of service and utilization data between internal systems and key external provider agencies. Email was not an option and manual workarounds were not sustainable at scale.
The team set out to retire its on-premises infrastructure and move to a managed, cloud-based file transfer solution that would reduce risk, simplify operations and provide long-term reliability.

The organization selected Progress® MOVEit® Cloud, transitioning from its long-standing WS_FTP deployment to a fully managed SaaS solution designed for secure, compliant file transfer.

Security-first, cloud-managed approach
MOVEit Cloud was chosen because it met all cybersecurity requirements, including HIPAA compliance. By shifting responsibility for infrastructure security, patching and updates to a managed cloud service, the organization significantly reduced its internal risk profile while maintaining full control over data exchange workflows.

Straightforward onboarding and migration
The transition from the on-premises SFTP server was smooth, with initial configuration support and training provided during setup. Once in place, the platform required minimal ongoing maintenance, allowing the team to decommission the legacy server without disruption to daily operations.

Reliable, automated data exchange
MOVEit Cloud is now used daily to exchange sensitive data with provider agencies. Each night, more than 30 different structured text files—totaling several gigabytes—are securely transferred and processed through existing ETL workflows built on Microsoft SQL Server Integration Services (SSIS). The solution also supports secure ad-hoc transfers for large, one-off files that email cannot handle.

Hands-off operations with full visibility
Since adoption, the platform has required virtually no technical support. Alerts and notifications are in place for outages or updates but day-to-day management is minimal. Detailed logs and audit capabilities are available when needed, providing confidence during compliance reviews.