California Health & Human Services (CHHS) Breaks Down Data Silos to Better Serve Over 26M People
Products:
MarkLogicChallenge
- Data integration
- Data silos
- Structured, semi-structured, and unstructured data
- A comprehensive and secure view of all relevant information
Solution
- Customer 360
- Hospital 360
- Semantics
- Cloud
- Operational Data Hub
- Security
- Data Hub Framework
Result
- Created a single source of truth
- Improved data discovery, efficiency, and accuracy
- Attained better data mining, analysis, and presentation
- Addressed the needs of individuals, as well as programs
Full Story
Challenge
As America’s largest Health & Human Services Agency, California Health & Human Services is tasked with the administration and oversight of state and federal programs for health care, social services, public assistance, and rehabilitation. The organization is using its data to establish transparency, ensure compliance of external organizations and services, and more effectively aid and protect citizens.
MarkLogic is able to make sense of information by ingesting it into a data hub. Then it applies indexing, organization, ontology and taxonomy so now the data makes sense and is searchable.
Scott Christman
CIO, Office of Statewide Health Planning & Development
Solution
California Health & Human Services currently has two agencies implementing MarkLogic. The California Department of Managed Health Care (DMHC) that protects consumer healthcare rights in California, and ensures a stable healthcare delivery system that serves 26 million people. And the California Office of Statewide Planning and Development (OSHPD) that manages the construction and financing of hospitals, ensures safe facilities, and serves the healthcare workforce. Both agencies selected MarkLogic for its flexible data model, “Ask Anything” Universal Index, and enterprise reliability and security.
Result
Transparency
With data residing in MarkLogic, OSHPD and DMHC can provide accurate and comprehensive information to users.
Data Discoverability
DMHC analysts can quickly find and review all information relevant to healthcare plans to determine compliance and effectiveness.
Open Data
CHHS fulfilled its mission to establish open data and continually innovate based on customer needs and user-focused goals.
