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Supplier Resource Center

Progress Software's suppliers play an integral part in our success by providing industry-leading software products to our customers around the world. We value our supplier relationships and work hard to build long-term partnerships based on:
  • Transparency, openness and fairness in all interactions
  • Commitment to continuous process improvement, and a focus on year-over-year cost reductions
  • Demonstrating the highest ethical standards in everything we do

Becoming A Supplier

Progress Corporate Procurement does not normally meet with new suppliers unless there is an upcoming opportunity to go out for competitive bid. It our policy to honor existing contracts until they are up for renewal. At that time, Progress Corporate Procurement and our business partners make a fact-based decision to go out for competitive bid or continue with our preferred supplier.

When Progress does need new suppliers, we search for industry leaders with a proven track record of providing superior products and services. We then invite these companies to a competitive bidding event which evaluates all bidders on a fair and unbiased basis.

Supplier Guidelines

Our suppliers must:
  • Be recognized as leaders within their industries
  • Demonstrate a commitment to superior customer service through performance metrics
  • Employ a continuous improvement philosophy for cost, quality and delivery
  • Actively pursue year-over-year cost savings
  • Possess an excellent environmental and safety record
  • Conduct business with the highest ethical standards
  • Comply with all laws and regulations, including laws relating to bribery, child labor and human trafficking

Doing Business With Us

Purchase Orders

Purchase orders are required for most purchases at Progress Software. Failure to include a valid purchase order number and/or Progress contact person on all invoices will result in significant delays in payment, or a rejection of the invoice.

Invoices must be submitted to Accounts Payable – not the Progress person requesting the product/service (refer to the Accounts Payable section for details).

Payment Terms

Progress Software’s standard payment terms are net 45 or net 60 days from the date the invoice is received by Accounts Payable.

Specific terms will be documented on contracts and purchase orders. Invoices received without reference to a contract or purchase order may be paid net 60 days regardless of the terms printed on the supplier’s invoice.

Ethical Practices

Progress Software deals with all suppliers and prospective suppliers in a fair, transparent and ethical manner. We avoid the intent and appearance of unethical or compromising practices in relationships, actions and communications:

We abide by the letter and spirit of all laws governing the transaction of commerce.

  • We never accept gifts of any kind
  • We negotiate in good faith
  • We treat supplier information that is confidential or proprietary with due care and in accordance with best ethical and legal industry practices
  • We conduct all competitive bids in an unbiased and fair manner
  • We promote positive supplier relationships through impartiality in all phases of the purchasing cycle

Supplier Diversity And Sustainability

Supplier Diversity

Progress Software builds inclusion into every aspect of our company, including our supply base. To that end, Progress Software is committed to the sustained support of diverse businesses that share our dedication to providing industry-leading products and services to our customers.

As part of our procurement process, we will proactively provide opportunities for businesses that are certified minority-owned, woman-owned, small, small disadvantaged, and veteran-owned to bid for our business on a fair and even basis.

Sustainability and Green Practices

We strive to lead the industry in implementing sustainable business practices that minimize harm and maximize benefit to the environment, and we have a comprehensive approach to sustainability initiatives.
Progress products help companies run more efficiently. Each of our solutions is created with these principles of action in mind:

  • Responsible citizenship
  • Protection of the earth
  • Sustainable use of natural resources
  • Reduction of waste
  • Energy conservation
  • Safe and healthy work environment
  • Assessment and reporting

Preferred Supplier Program

Progress Software contracts with selected suppliers to be designated as Preferred Suppliers. These companies offer Progress their most preferential pricing and service levels. Progress Software supports these suppliers internally by directing all appropriate business to them.

Preferred suppliers participate in periodic, formal business reviews to ensure that both parties continue to uphold their parts of the relationship and to proactively resolve any issues.

Progress Software Procurement will not entertain bids from companies for products and services currently under contract until a decision is made to go out for competitive bid at the end of a contract. Not all current suppliers will be considered Preferred Suppliers.

Accounts Payable

Invoice Submission

Suppliers must include a valid purchase order and/or Progress contact person on all invoices. Failure to do so will result in significant delays in payment (regardless of the payment terms), or a rejection of the invoice.

Progress prefers to receive invoices via email. If invoices cannot be sent via email, please use the postal address.

US and Canada
accounts.payable.us@progress.com
Progress Software
Attention Accounts Payable
14 Oak Park Drive
Bedford, MA 01754
USA
Europe, Middle East and Africa (EMEA)
ap-emea@progress.com
Progress Software
Attention Accounts payable
Schorpioenstraat 67
3067 GG Rotterdam
The Netherlands
Asia and Pacific (APAC)
ap-apac@progress.com

Please contact your local Progress office for address details.

Please note that the postal addresses above are the financial shared service centers for Progress. Make sure that the correct address of the contracting Progress entity is on your invoice when you submit the invoice to the shared service center.

Payments

Payments in the U.S.

Our preferred method of payment is Automated Clearinghouse (ACH). If you do not currently have an electronic payment form on file, please download, complete and submit this form with your invoice.

Payments are made weekly on Friday for all approved invoices due up to that day. Invoices due after that date will be paid on the subsequent weekly payment cycle. Please refer to the Payment Terms section on the Doing Business with Us page.

Payments outside the U.S.

Our method of payment is electronic payments which are made weekly. Please refer to the Payment Terms section on the Doing Business with Us page.

Please direct any inquiries about invoice status and payments to the appropriate email address for your region above.