Press Coverage

Nov 2, 2018, 17:58 PM

External url : https://itbrief.com.au/story/redefining-the-customer-experience-with-ai-powered-chatbots

Source Name : IT Brief

Date : Oct 23, 2018, 05:00 AM

Today’s customer service industry is undergoing a significant transformation due to the rise of digital technologies that are redefining the relationship between the customer and vendor. The advent of social media, mobility solutions and communication technologies have empowered the public to talk directly to brands large and small in 140 characters, or less.

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