Press Coverage

Nov 30, 2018, 18:36 PM

External url : https://www.beckershospitalreview.com/healthcare-information-technology/is-the-patient-in-using-automated-mobile-apps-to-reduce-patient-no-shows.html

Source Name : Becker’s Hospital Review

Date : Nov 14, 2018, 07:00 AM

Even with advances in IT, curbing patient no-shows has amounted to healthcare practitioners being busy doing something, but slightly different than the day before.

It is estimated that in 2015, no-shows, on average, cost a single provider nearly $150,000. When you factor for inflation, that same provider, in 2018, would be losing closer to $160,000 in revenue. Text messages and phone calls are ubiquitous, and mining structured and unstructured data from these patient-provider interactions is rarely seamless. More often than not, it is a costly Sisyphean effort that does not lead to actionable, proactive practice changes that can reduce patient no-shows.

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