Press Coverage
Media Inquiries Contact:
Jeff Young, Vice President, Corporate Communications
PR@progress.com
Imagine – A Chatbot You Actually Want To Chat With? Here’s How It’s Possible
External url :
https://www.marketingtechnews.net/news/2018/jun/04/imagine-chatbot-you-actually-want-chat-heres-how-its-possible/
Source Name :
MarketingTech
Date :
Jun 4, 2018, 06:00 AM
As consumers, do we look to the experience or do we look to the result when dealing with brands?
An enjoyable interaction with a brand counts for nothing if we don’t end up with what we want, no matter how charming the sales person was. However, the same can be said if we end up with the thing we want but only after a charmless, cold and unenjoyable experience to get to that point.
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