Press Coverage

Jan 11, 2021, 14:11 PM

External url : https://www.crn.com.au/channelacademy/how-chatbots-are-making-us-rethink-customer-experience-in-a-covid-world-559617

Source Name : CRN

Date : Jan 11, 2021, 06:00 AM

The ubiquitous availability of Internet of Things (IoT) devices and the adoption of Artificial Intelligence (AI) have boosted the popularity of virtual assistant chatbots among consumers. With the COVID-19 pandemic, chatbots have received even more attention from organizations looking to engage their customers - and now even employees - online and foster better digital experiences.

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