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How Chatbots Are About To Change Communication

Jul 25, 2017, 16:18 PM
External url : https://www.forbes.com/sites/laurencebradford/2017/07/24/how-chatbots-are-about-to-change-communication/#75f734dd4aa8
Source Name : Forbes
Date : Jul 25, 2017, 00:00 AM
If you haven't heard of chatbots yet -- or your experience is limited to novelty programs like Cleverbot -- chances are you'll be seeing more of them in the coming years. Why? Because companies are slowly starting to leverage chatbots as a way to manage basic communication tasks that used to belong solidly to the realm of human capabilities.