Press Coverage

Jul 2, 2020, 15:20 PM

External url : https://talkcmo.com/interviews/enterprise-digital-transformation-efforts-for-enriched-employee-and-customer-experience/

Source Name : Talk CMO

Date : Jul 1, 2020, 05:00 AM

Chatbots have proved to be beneficial in helping with internal and external communications for organizations, both large and small. Since the start of the COVID crisis, many employees have been asking HR questions such as when they’ll return to the office, what their insurance coverage looks like, and much more. Businesses can leverage chatbots internally by having these AI-powered machines serve as a helping hand to HR. Chatbots can help deliver answers to employees’ on more pressing questions, freeing up HR to handle more significant issues such as long-term planning for office reopening.

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