Press Coverage
Media Inquiries Contact:
Jeff Young, Vice President, Corporate Communications
PR@progress.com
Customer experience in 2022: What do the experts predict?
External url :
https://econsultancy.com/customer-experience-trends-2022/
Source Name :
Econsultancy
Date :
Dec 21, 2021, 07:00 AM
What is in store for CX and UX in 2022?
We’ve had some clues in 2021 – sustainability, inclusion, privacy, user-centricity, video, automation, empathy and trust. How will these play out in customer experience over the next 12 months?
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