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Chatbots and IIoT: What could they possibly have in common?
External url :
https://internetofthingsagenda.techtarget.com/blog/IoT-Agenda/Chatbots-and-IIoT-What-could-they-possibly-have-in-common
Source Name :
IoT Agenda
Date :
May 1, 2018, 22:00 PM
The traditional chatbot isn’t much better than being stuck in phone tree hell. This is because they are created using a laborious coding process based on extensive decision trees that attempt to mimic every possible user interaction. They provide a stilted experience based on “if-then-else” logic that doesn’t follow a natural conversation.
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