Press Coverage

Sep 21, 2018, 15:26 PM

External url : http://www.softwaremag.com/chat-with-us/

Source Name : Software Magazine

Date : Sep 20, 2018, 09:00 AM

Chatbots—also referred to as virtual assistants (VAs)—are transforming customer support across a variety of industries. Depending on the level of support needed, these technologies can answer simple questions 24/7 before being directed to a live support person, or utilize artificial intelligence (AI) and machine learning to field and respond to more questions without the need of a customer sales representative.

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