Press Coverage

Although nearly 80% of businesses report that they are either using or planning to use AI, consumers and businesses alike remain skeptical of the technology. A May 2024 article in the Harvard Business Review referred to “the AI trust gap” and cited disinformation, security, and the black box problem as the top three concerns. But creating trust is possible by providing visibility into the information sources, governing the quality of the underlying content, explaining the development process, and offering methods of validating the outcomes.