Press Coverage
Media Inquiries Contact:
Jeff Young, Vice President, Corporate Communications
PR@progress.com
Banking on Better Customer Experiences with the Next Generation of Bots
External url :
https://www.fintechbusiness.com/blogs/1161-banking-on-better-customer-experiences-with-the-next-generation-of-bots
Source Name :
FinTech Business
Date :
Oct 8, 2018, 06:00 AM
Whether it’s opening a new account, transferring money, asking for advice or trying to save, everyone has had something they have wanted to ask their bank at some point. The way we do this has transformed over time as well. From in person appointments to telephone banking and mobile apps, banks have always sought to stay one step ahead and use whatever technology is available to improve the customer experience (CX).
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