Create products

Products are defined with product types to ensure that the attributes and characteristics of each type can be distinguished.

NOTE: If you have not reviewed or setup product types yet, it is a good idea to do so before creating products. See Product types for details.

  1. On the main menu, choose Ecommerce » Products.
    The Products page opens.
  2. If you have multiple sites, use the dropdown menu in the upper left of the page to select the site where you want to create products. For more on multiple sites, see Multisite: Manage multiple sites.
  3. When you are using multiple languages, choose the language in which you want to create the product from the dropdown Languages list in the right sidebar.
    NOTE: You might not see the language list when creating your very first product, yet it will be available thereafter. For more information about languages, see Administration: Language settings.
  4. Click the product type you want to create from the list or dropdown menu. If you have only a single product type, click Create product.
    The Create a {product type} (language) page opens. For example, Create a song (EN).
  5. In the Title input field, enter the name of the product.
  6. In the text editor, enter the description of the product.
    For more information, see Text editor.
  7. Depending  on whether your product is shippable product or a digital download, perform one of the following:
    • If you are creating a shippable product, enter the Weight of the product in the selected unit of measurement.
      For more information about choosing the unit of measurement, see Administration: Store settings.
    • When your product that is a digital download, the field File To Download is displayed. Select the file that will be downloaded when a customer purchases this product.
      To upload the file, click Select File and choose between the following:
      • From your computer
        1. To upload a file, click Select…, browse your computer to find the file you want to upload and click Open.
          You can select only one file.
        2. In Where to store the uploaded document or other file? dropdown box, select the library where you want to put the file.
        3. In What title to display for this document?, enter the file title that will be displayed to the user.
        4. Click Insert the document or other file.
      • From previously uploaded files
        The system displays all files uploaded in Downloadable goods library.
        1. Click the file you want to insert.
        2. Click Insert the document or other file.
        3. NOTE: All digital downloads are stored in Downloadable goods library. To manage the files in the library, click Administration » User files » Downloadable goods. The files in the library are restricted. They are displayed only to users that have purchased them. For more information about managing the library, see Document and file libraries.
      • By default, products of type General product are shippable. For more information of how to change whether a product type is shippable or not, see Product types.
  8. If you want the product to belong to a particular department, under Departments, click Select departments, then check the departments that apply, and click Done .
    If a department does not exist, click Create a department to define it.
    1. Enter the name of the new department.
    2. Choose between the following radio buttons:
      • No parent
        The department you want to create is a top level department.
      • Select a parent…
        The department you want to create is a sub-department of another department.
        Select the parent department of the new department and click Done.
    3. Click Create this department.
    4. For more information about departments, see Departments.
  9. In Tags section, perform one of the following:
    • In the input field that appears, enter a new tag name and click Add.
    • Click Select from existing link.
      From the list of all existing tags that appears, click the tags with which you want to tag the content item.
    • To delete a tag assigned to the content item, click (Remove this tag).

      For more information, see Sitefinity CMS overview.

  10. Enter the Price of the product in the selected currency.
    For more information about changing the default currency, see Administration: Store settings.
  11. In Tax class dropdown select the tax class, which is applied to the product.
    If you have not defined any specific tax classes, the standard rate is applied. If you have not defined any taxes, nothing will be applied to the product.

    EXAMPLE: You have defined standard VAT rate for the UK to be 20% and you have defined a tax class Books, that is subject to a lower (10%) VAT. When you create a book, in Tax class dropdown box, you select Books.

    For more information, see Overview: Taxes and tax classes.

  12. Enter the stock keeping unit.
  13. Choose whether you want to track the inventory of the product by selecting one of the following:
    • Track inventory
      1. Select this, if you want the system to keep track of the number of items in stock. If the product has variations, such as different sizes or colors, the system does not track them individually, but adds all variations together.
      2. In the field, enter the total quantity of the product.
      3. Choose what to do if the product is out of stock:
        • To hide the product from the products list, deselect Display the product checkbox.
        • To display the product, but without the possibility to be added to the cart, select Display the product checkbox and deselect Allow orders even if not available checkbox.
        • To display the product with the possibility to be added to the shopping cart, select Display the product and Allow orders even if not available checkboxes.
    • Track inventory by variations
      Select this, if the product has variations, such as size or color, and you want to track stock of each variation separately.
      You can enter the stock for each variation separately on the product’s variations page. For more information, see Product variations.
    • Do not track inventory
      Select this, if you do not want the system to track the stock of this product.
  14. If you want to define a discount for larger quantities, expand Tier pricing section.
    In this section, you can define a lower price per product for customers that order larger quantities of the product.
    Perform the following:
    1. Click Add price button.
    2. Enter the minimum quantity for which you are going to offer a lower price.
    3. Enter the discounted price.
    4. You can specify more than one requirement. For example, if your product A sells at $10, you can offer a $1 discount for orders above 5 products. Then, under Tier pricing section, under QUANTITY, enter 5, under SINGLE PRICE, enter 9. You may want to offer a further discount of $2 for customers who buy more than 10 products. In this case, click again Add price button and enter 10 and 8, respectively.
  15. If you want to define a sale price for this product, expand Sale section and perform the following:
    1. In SalePrice, enter the price, for which the product will be selling when the sale starts.
    2. In Sale Start Date, enter the date and hour when the product’s price will change from regular to sale price.
      Use the calendar and the time picker that appear when you click the field.
    3. In Sale End Date, enter the date and hour when the product’s price will change from sale back to normal price.
      If there is no end date, leave the field empty.
  16. In the Images section choose one or more images to display with the product.
    For more information, see Product images.
  17. By clicking More options, you can change the following:
    • The automatically generated URL of the product.
      To change it, click Change and enter a new URL name.
    • The role to which a user ordering this product is assigned.
      Assigning users to a role allows you to give them specific permissions. For example, only they can be allowed to download a file, to enter specific support resources, etc.
  18. Fill out any custom fields you have created.
    If you are creating a product type different than the General product type and you have added any custom fields to the product type, they appear when you are creating a product of the selected type.
    For more information about custom fields, see Overview: Custom fields.

    To display a custom field in the public side of your website, you must add the field to the widget template which you use to display the product. For more information, see Create and edit widget templates.

    EXAMPLE: You have created a product type Book and you have added a custom field Author. When creating a new product of type Book, the Author field will appear. Then you must change the template that the Products list widget is using, so that it displays the Author field to a website visitor, who is viewing the book you have created.

  19. Before you finish creating the product, you might see the Preview button enabled so that you an see how the product page looks. The product opens in its default page if one exists; otherwise, you cannot preview it.
    You can check the default page for products by expanding Pages in the right sidebar. The page on the top of the list is the default page. For more information about viewing and setting default pages, see Locations of content items: Canonical URLs.
  20. When you are finished defining the product, choose its Status. Click Publish to go live immediately. That option might not be available to you so you might need to Save as Draft to stage it for approval. You could choose More actions >> Publish/Unpublish on Specific Dates to set a lifespan of the product publication. For more information, see Set the status of new pages and content items.

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