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For developers: Create custom tracking event handlers

NOTE: Sitefinity Digital Experience Cloud (DEC) was renamed to Sitefinity Insight as a part of the Sitefinity 13.0 release. However, Sitefinity CMS and its documentation prior to version 13.0 continue using the former name - Digital Experience Cloud.

The Progress Sitefinity Digital Experience Cloud connector enables you to extend its core list of tracked events. You can easily create your custom event handler – it is as simple as composing the contents of the request that you send to Progress Sitefinity Digital Experience Cloud. In the context of Progress Sitefinity Digital Experience Cloud connector, this request is not considered the structure of the HTTP request, but more specifically, the structure of the data you send to Progress Sitefinity Digital Experience Cloud.

  1. To create a new event handler, you simply inherit one of the InteractionsTrackingHandlerBase<T> class, where <T> is the type of Sitefinity CMS event that implements the IEvent interface.
  2. Compose data by implementing the public abstract List<Interaction> ComposeInteractions(T @event) method.
  3. Register the handler in the Progress Sitefinity Digital Experience Cloud connector configuration file. To do this:
    1. In Sitefinity CMS, navigate to Administration » Settings » Advanced » DigitalExperienceCloudConnector.
    2. In the ServerHandlers section, register your new handler.

      NOTE: Make sure you fill in the HandlerType name filed. The other fields may vary depending on the type of handler.

  4. Recycle your application.

Following is an example of a custom event handler implementation:

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