Meet Modern Student Experience Expectations with Cognitive Chatbots

AI-driven chatbots help modernize the student experience and augment registrar and student success initiatives.

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Help students get what they need 24/7

FAQs

Students ask questions in natural language via web, mobile, or even smart speaker. Answers are provided multi-lingual, 24/7 with our AI driven chatbot.

Course Finder

Course Finder guides students through selecting a class by automatically reading the existing student schedule, then asking questions about student preferences to find an ideal course.

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Chatbot Applications in Higher Education

Higher education systems have a hard time meeting the increasingly higher expectations students have for digital experiences. Gaps in the digital student experience get routed to departments staffed with employee—creating workload and language skill challenges. The solution is a cognitive bot satisfying students when and how they like to engage.

Progress® NativeChat is an innovative AI-driven platform for creating and deploying secure cognitive chatbots on web, mobile, smart speaker, or social channels that automate processes and information retrieval. NativeChat puts power in the hands of subject matter experts to create, train, and maintain chatbot conversations with minimal support from IT.

Use Cases

Registration Information

The Registration Information bot helps students understand the course registration process.

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Socializer

Socializer helps students adjust to college life by asking them questions about preferences and suggesting student groups and teams that they may like. Socializer can also register the student using an in-chat experience.

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Course Finder

Course Finder guides students through selecting a class by automatically reading the existing student schedule, then asking questions about student preferences to find an ideal course.

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Let NativeChat Prove its Point

Don’t take our word for it—let us show you. Progress will build you a proof-of-concept bot using your systems and channels in just two weeks.

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Progress NativeChat

Deliver superior customer experiences—empower customers to talk with chatbots just like they would with a human on the channel of their choice.

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