Chatbot Applications in Higher Education
Higher education systems have a hard time meeting the increasingly higher expectations students have for digital experiences. Gaps in the digital student experience get routed to departments staffed with employee—creating workload and language skill challenges. The solution is a cognitive bot satisfying students when and how they like to engage.
Progress® NativeChat is an innovative AI-driven platform for creating and deploying secure cognitive chatbots on web, mobile, smart speaker, or social channels that automate processes and information retrieval. NativeChat puts power in the hands of subject matter experts to create, train, and maintain chatbot conversations with minimal support from IT.