The COVID-19 global pandemic brings into sharp focus the need to keep both our customers and employees informed about how the crisis affects our business. Each would come with their own set of questions and concerns, and each would require different set of answers.
The solution is Progress® NativeChat—a cognitive chatbot driven by artificial intelligence—to reassure your customers about the services that they expect, to reset the expectations for any services that are disrupted and also provide your employees with the latest information and help them with their work-from-home setup.
In this webinar, we will:
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