A whitelist is a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received. E-mail blocking programs, also called a spam filters, are intended to prevent most unsolicited e-mail messages (spam) from appearing in subscriber inboxes.
The best way to receive our emails is having your IT flag our Progress IP addresses as safe sender. Please contact us (globalreply@progress.net) for a listing of our IP addresses.